Reviews (2,934)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

August 21, 2024

I would recommend Klaviyo

Nobles Store
United States
8 months using the app
July 21, 2024

Easy to setup and comes with a free plan

Mode Manor
United Kingdom
3 months using the app
June 8, 2024

Integrates seamlessly with my Shopify store. I love the flows, it lets me build trust with my audience on autopilot. Plus they have lots of training and resources to make the most of my email list.

Harmony Goddess
United States
About 2 years using the app
Klaviyo replied June 11, 2024

Thank you for the 5-star review. Our help center articles are super detailed, we also have courses and online webinars. We are here whenever you need any assistance.

September 25, 2024

Very bad support

PERRON 47 | 87
Belgium
5 months using the app
August 30, 2024

Sehr gute App. Exzellenter Support.

Rosenstaub
Germany
Over 4 years using the app
June 30, 2024

Just starting with this app but so far customer service has been Awesome. Thanks for your help. Connie

My Darlin Dolls
United States
About 2 months using the app
June 6, 2024

The support I received from Miranda was wonderful! She went above and beyond in providing both education on site setup and also helping me find workarounds to get the outcome I was looking for. Would highly recommend reaching out to support with any questions!

Olive & Piper
Canada
About 5 years using the app
Klaviyo replied June 11, 2024

Thank you for being such a loyal customer. We will make sure Miranda sees this glowing review.

September 21, 2024

Good

MISMA FASHION
United States
Over 1 year using the app
July 8, 2024

Great tool to increase sales and growth! Very happy with Klaviyo

punch4parkinsons
United States
4 months using the app
June 4, 2024

Highly Recommend. I have seen other email marketing apps in use and have personal experience with them, and Klaviyo is definitely the best by far. Aweber, Mailchimp, and Constant Contact do not have all the great features and ease of use like Klaviyo does.

Chew Chief
United States
11 months using the app