Reviews (3,254)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

December 22, 2024

great app for beginners

Better Day
Canada
7 months using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

August 29, 2024

I've been using the free mode for about a year and have seen many data flow results. It expanded the reach of my email advertising. The automated processes were particularly challenging to set up at first, but once I got familiar with them, they really helped in categorizing and identifying customer segments. I'll continue using it. Thank you!

ZopaFlame Fireplaces
Canada
Almost 2 years using the app
September 28, 2024

We were struggling with list build and Klaviyo solved the problem! We have already garnered over $10K in revenue with our Klaviyo pop-up in just under a month. Highly recommend.

The Dolphin Studio
United States
About 1 month using the app
February 10, 2025

good for my store

Slayers Globe
India
2 days using the app
Klaviyo replied February 13, 2025

Thank you for the 5 star review!

September 8, 2024

Works well and has great analytics and segments and is easy to build campaigns. Can get pricey as you grow particularly SMS is very expensive

Coconut Greens
Australia
Over 5 years using the app
November 18, 2024

So far so good, easy to use and see the analytic.

HiTeez.com
United States
6 days using the app
November 27, 2024

Relatively easy and helpful support

Ritual Relish
United States
About 2 months using the app
February 13, 2025

Incredibly easy and powerful.

Tonik
United States
4 months using the app
Klaviyo replied February 20, 2025

Thank you for the 5 stars!

October 6, 2024

We love using Klaviyo for our online business needs.

Uncle Arnies
United States
4 months using the app
October 10, 2024

so far so good! Customer service is amazing as well whenever I've been stuck! Moved from Mailchimp and haven't looked back.

Goodwood Audio
Australia
29 days using the app