Reviews (3,247)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

October 15, 2024

As a small business, the Klaviyo tools from email marketing to reviews management have been extremely helpful. Smooth integration and responsive customer support.

JOHI
United States
Over 2 years using the app
October 14, 2024

The integration with Shopify was easy peasy!

Lustora
United States
Almost 3 years using the app
November 21, 2024

I’m new to Klaviyo, so I can’t say much about the system yet.

What I can say is that I just had a 10/10 experience with their live chat support, thanks to Monika J.

I had issues with our Shopify sync and email list, and Monika was incredibly patient and thorough. She not only resolved my issues but also provided additional recommendations, articles, and links to help me improve the integration between Shopify and Klaviyo.

This level of customer service makes me confident in staying as a Klaviyo customer.

Thank you, Monika J.—she deserves a pay rise, Klaviyo!

HSCPH
Denmark
15 days using the app
November 2, 2024

This app provides a clearer picture of your progress as a business owner. I highly recommend.

Chozen Family Clothing Company
United States
3 months using the app
October 7, 2024

I cannot recommend Klaviyo enough, it is simply a fantastic tool for email marketing needs. Their support is top notch, very knowledgeable and efficient.

Klova
United States
Almost 7 years using the app
October 9, 2024

great customer service and easy to get in touch

Peony Parcel
Australia
About 5 years using the app
Edited December 3, 2024

Great integration for tailoring your customers' email experience. Helpful insights and the best option for ecommerce entreprenuers

Life Outdoors Group
United States
10 months using the app
October 28, 2024

amazing

TrendSparkle
United States
5 months using the app
November 15, 2024

useful tool

Cosmo Fit
India
21 days using the app
October 17, 2024

Must have for any small business!! Intuitive and fun to use!

That's My Dawg Brand
United States
Over 1 year using the app