Reviews (3,136)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.
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Klaviyo is a brilliant app that rolls many email related features into one. whether we want to create reach out to our most loyal customers, re-engage folks that haven't been to our site in a year, or reach out just to our nyc customers- klaviyo makes this super easy. on top of that they provide excellent support. these guys are eager to build the best possible product.
This app is super easy to use. It already has the shopify templates built in, so customising our store emails was breeze! Thank you Klaviyo and keep up the good work!
I utilized the free email template creator and love it! I had a few technical glitches, but their support team was extremely fast, friendly and helpful in getting things sorted out. As my business grows, I plan to utilize the other features they offer. Great app!
Super, super easy to use even with no coding experience. Super easy to customize to match our store look and apply to our site.
I haven't used the full app with abandoned cart tracking and everything, but I have used Klaviyo's Free Email Template creator. It's wonderful and allows you to easily customize the auto-emails that go to customers. Thanks for this free service!!
Been trying to get it to work for 2 days now but there is always something wrong with the popup either on mobile or desktop. Random buttons or text go missing for no reason when they are displayed in the customizer and then all of a sudden they're gone. Was planning on switching from mailchimp but nevermind!
Hello there, sorry you are going through this. Can you please open a support ticket, so one of our product experts can help you resolve this. https://www.klaviyo.com/support
I switched from MailChimp to Klaviyo. It's got a ton of amazing customization options and different ways to engage your audience and keep them engaged for the long term.
Their support has been fantastic. I haven't needed much, for when I did need clarification on a few things, they were prompt to respond and provided all the details I needed to move forward. Highly recommend.
Terrible. I went through all the work of setting it up, uploading my subscribers, and writing my mailout - and it didn't send, told me it was being reviewed and would take at least 24 hours, and disabled my account. The event I was promoting ends tomorrow, this is garbage.
Switched from Mailchimp to Kalviyo and I can't believe I've waited this long to use it! Love the customizable options and the workflows are so cool.
App isn't as user friendly as I'd like, but using lots of help docs. The customer service is amazing and quick! Automated email stating will take longer than usual and I hear back so fast! And super friendly. Email list only imported 2 without showing any error. Made recommendation to show an error instead of me guessing that I can import from shopify to here