Reviews (3,136)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

May 20, 2019

Switched from Mailchimp to Kalviyo and I can't believe I've waited this long to use it! Love the customizable options and the workflows are so cool.

Tranquil Corners Yoga
Canada
December 8, 2018

I switched from MailChimp to Klaviyo. It's got a ton of amazing customization options and different ways to engage your audience and keep them engaged for the long term.

Their support has been fantastic. I haven't needed much, for when I did need clarification on a few things, they were prompt to respond and provided all the details I needed to move forward. Highly recommend.

Tricky Fingers Magic Emporium
Canada
July 24, 2022

Great app! Does everything I need and more! Awesome for setting up marketing emails. Highly recommend to all.

Tarn's Indoor Garden
New Zealand
July 4, 2022

Great email platform! There is definitely more of a learning curve than other email programs, but the effort is worth it with WAY better analytics and integration with Shopify to give you better insight into the behaviour of your customers.
I only wish they would create some truly modern, creative templates, such as Flodesk has.

Good Williams
Canada
Klaviyo replied July 5, 2022

Hi there! Thanks so much for this feedback. Our templates team would love to speak with you and get some further thoughts on what we could do better. Keep an eye on your inbox for an email from us!

January 8, 2025

SoftGun
France
Over 4 years using the app
Klaviyo replied January 10, 2025

Thank you for the 5 stars!

November 22, 2024

MOROTAI
Germany
Over 5 years using the app
December 12, 2024

HAMIGLOBAL
South Africa
About 3 years using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

November 17, 2024

Shop Propr Life+Style
Canada
Almost 5 years using the app
January 5, 2025

The Catholic Store
United States
About 2 years using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

November 13, 2024

I Just Wanna Do Crafts
United States
Over 5 years using the app