Reviews (3,192)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and SMS tools, praising its seamless Shopify integration that boosts customer engagement and sales. The email builder is noted for creating responsive, professional emails easily. Features like customizable campaigns and automation flows are standout points. The support team is also commended for their quick and helpful service, alongside valuable training resources.
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"Get started in minutes with 1-click integration" is not true. I ask to the support why the app is not working on my shop and they tell me, at the second email, this is because my shop is not connected to klaviyo (and nothing more) so is not true the 1-click integration. I decided to delete it and don't give more time to the app. Maybe for other users will be good but not for me, too much slowly to start to use.
- the support answer very quickly but don't give solutions.
They disabled my account after 5 minutes of using it. After contacting them, they send me to the Terms of Service when I didn't even have time to make changes to my account
The quality of their customer support is excellent and i would recommend this app to other merchants because of this. Reliable support can be crucial when trying to integrate any app to Shopify. Many thanks
www.siriustechnologies.ca
Great app to get started. It is a little complicated to grasp at first but once you get the hang of it. It works well and it is free to start..
Well Im just getting used to the app so far so good Easy to find my way around
I will do another review once I've masted this.
what a cruel app! i spent ages doing my email campaign $400 a month to send!!! this is outrageous.
Difficult to understand, difficult to configure, non-paid payment system. A lot of useless Wicked
I DO NOT RECOMMEND!
Application that makes you ashamed, very bushy application, difficult to set with many errors. Only accept compressed photos that have a pixelated appearance. I tested with another email and device and I did not receive the confirmation email with the discount code. I did everything according to the tutorial they posted on YouTube. I'm going to Shopify Mail or mail chip...I don't want to waste another 7 hours of my life!
We appreciate your feedback! We understand your concerns and the challenges you faced, and we would love the opportunity to make things right. Our dedicated product experts are ready to assist you further if you decide to give our application another try. Creating an email ticket would allow us to delve deeper into the issues you faced and provide personalized assistance to ensure a smoother experience.
Stade 1 : facile d'utilisation malgré quelques bugs dans les enregistrements des modifications entre version PC & mobile lors de la création de la newsletter. à suivre...
Bonjour! Nous sommes heureux que vous commenciez avec Klaviyo. Un membre de notre équipe de croissance vous contactera pour voir comment nous pouvons vous aider.
Really disappointed with this app, it wouldn't automatically pull new customers from sign up forms on our site, we had to manually refresh lists meaning new customers would be missing the welcome email at the time of visiting until we manually added them, and the sign up forms Klaviyo include look like they are from about 10 years ago, they really need some fresh templates with some more modern fonts and designs.
After spending a lot of time researching which email client to use, we are really disappointed with Klaviyo after such positive reviews around it, even though we were excited to try it out. It has some incredible features but when there are other apps at the same price we will probably move across to those to try out before settling on something.
May return to Klaviyo one day when it implements a bit better with existing forms and has more modern templates for forms and emails.