Reviews (3,249)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

November 24, 2021

Fantastiska segmenteringsmöjligheter och en kanonintegration med Shopify. Mycket enkelt att komma igång.

Tölta.se
Sweden
1 day using the app
May 28, 2022

So far so good. Just sent my 1st email, I'm still learning the tools. I'll have to do a mor extensive review soon.

Rose In Detroit
United States
1 day using the app
July 29, 2024

Nice app. Paid tho, not sure if it's worth it.

Lisabona Streetwear
Portugal
About 1 hour using the app
August 10, 2019

Well Im just getting used to the app so far so good Easy to find my way around
I will do another review once I've masted this.

Shinto Martial Arts Gear
Canada
1 day using the app
July 9, 2021

So easy to use and personally, I think it's far superior than constant contact. The tech ability is far greater which will come with a learning curve, but once things start to click, you'll look at your old email service like it's from the 50s. Worth every penny!

Milkglass candle
United States
1 day using the app
April 18, 2024

Wow Thanks to Jono C, i was able to do all the setup on my own because this guy was expert at showing me what to do.
would give this service 5 stars easy

Leafine
Israel
About 21 hours using the app
Klaviyo replied April 24, 2024

Hey there, thank you for the 5-starts. Will make sure Jono see this!

January 3, 2019

The quality of their customer support is excellent and i would recommend this app to other merchants because of this. Reliable support can be crucial when trying to integrate any app to Shopify. Many thanks

www.siriustechnologies.ca

Sirius Technologies
Canada
About 24 hours using the app
October 10, 2020

come on you should try it! come on you should try it! come on you should try it! come on you should try it!

FirstCoast Outdoor
United States
About 23 hours using the app
October 6, 2021

Worst experience with this app. Not working and completely useless support. Im definitely not using it again !!

diamond painting factory
China
About 23 hours using the app
Klaviyo replied October 6, 2021

Hey there! So sorry to hear you're frustrated. Would love to help get to the bottom of it. Our team is having trouble matching your account to a Klaviyo account so we can help... mind shooting an email over to feedback@klaviyo.com so we can support you? Thanks in advance!

March 17, 2021

Just installed and used for the first time. Impressed so far. I don't consider myself all that techie and I've not had any trouble. I've only heard AMAZING things about this app and its integration with Shopify, so I can't wait to dig in to the data and get going properly.

Prints & Press
United Kingdom
About 23 hours using the app