Klaviyo: Email Marketing & SMS , 2,078 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, robust features like targeted emails, and centralized customer data. They praise the responsive customer support and user-friendly email builder. The app's automated processes are noted for boosting sales, and its analytics tools provide valuable campaign insights. Merchants also value the SMS feature and educational resources. Despite being a premium service, it's seen as good value for money with a commitment to improvement and innovation.
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very poor support. we send them emails but there is no reply from their side. we regret adding there app.
No funciona bien.La paguina se queda colgada cada momento. No se puede volver a reinstalar con lo cual el problema no se puede solbentar...nada, no la recomiendo para nada
Each email sent out to people has something like 'from klaviyo' written at the bottom. This makes it look tacky and unprofessional. I would definitely change my review if this was't there.
Pop ups are still visible after uninstalling. There is nothing on the website that could help solve this problem, I do not recommend it
Worst experience with this app. Not working and completely useless support. Im definitely not using it again !!
Hey there! So sorry to hear you're frustrated. Would love to help get to the bottom of it. Our team is having trouble matching your account to a Klaviyo account so we can help... mind shooting an email over to feedback@klaviyo.com so we can support you? Thanks in advance!
I spent half a day getting everything dialed up to send emails then called their support because I was having trouble getting the email addresses into their system. They told me I could not send the emails that I wanted to send because I was importing them and there were some that didn't come from my shopify store (that came from our website's email sign-up form). Then I asked them if I could just send the shopify customer email addresses and they told me "no.".
This company is a complete and utter waste of time.
what a cruel app! i spent ages doing my email campaign $400 a month to send!!! this is outrageous.
Difficult to understand, difficult to configure, non-paid payment system. A lot of useless Wicked
Very undependable app. SMS isn't sending 80% of the time. I tested with our own 2 numbers but the flows and automation don't work! Worst experience ever
I signed up-to there $20 a month program then made a few campaigns, then all of a sudden got logged out of my account and its says my account in inactive and cant log back in.....what a joke would no recommend
and yes i cant log into my account so cant get support.