Reviews (3,254)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

October 21, 2024

Very smart, easy to use, email marketing effect is very good

JoyConsole
China
About 1 month using the app
Klaviyo replied October 24, 2024

Thank you for this amazing review. We couldn't agree more.

November 19, 2024

It's expensive and the customer support is terrible.

LaserPecker.JP
Japan
10 months using the app
October 13, 2024

They have very fast customer representatives and solve the problem instantly, I definitely recommend them.

underbros
Türkiye
About 2 months using the app
October 28, 2024

Love it!

ASTOR + TYNE
Australia
About 3 years using the app
November 8, 2024

Love it!

LEX'ANI DESIGNS
United States
11 months using the app
December 15, 2024

all good

Antartic Shower
Spain
13 days using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

August 14, 2024

We've been using Klaviyo for a few years, and it has significantly enhanced our marketing strategy, especially with its seamless integration with Shopify. The email campaigns and automation flows are user-friendly and offer great customization, allowing us to create targeted and professional-looking emails with ease. Although we haven't used the SMS feature due to the alcohol regulations, the email tools alone have proven invaluable in boosting customer engagement and driving sales.

Volcanic Hills Estate Winery
Canada
Almost 4 years using the app
August 16, 2024

Love how deep the integration of Klaviyo with Shopify goes. It makes triggering emails based on customers' shopping behavior more robust and personalized. I rely on Klaviyo heavily to understand our customers as a lot of Shopify data is fed into Klaviyo and it is really easy to use Klaviyo to get analytics. It also helps that Klaviyo has similar deep integration with many other platforms.

Rylee + Cru
United States
Over 5 years using the app
November 24, 2024

It works!

Ukrainian Apparel
United States
2 months using the app
October 16, 2024

Helps with customer gain and easy to use.

Prettii
United States
6 months using the app