Reviews (3,250)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

July 21, 2022

Waste of hours of time trying to get this set up for Shopify so that I can automatically send a coupon code to subscribers and also embed into a page so I can use the link on social. This is just another programme like Mailchimp.

Kettle Yarn Co.
United Kingdom
About 3 hours using the app
December 29, 2022

This is the worst app that I ever installed, support is terrible also, they banned my account in first seconds of installing the app..... 0 stars !

Avazyshop
United Kingdom
About 1 hour using the app
July 7, 2021

A must have for small businesses. It does take some time to get the hang of sending promos via email but it is awesome once you do. I am glad that I found this app!

Exhale.Simplicity Apparel Studios
United States
About 2 hours using the app
April 21, 2023

Useless app. I was completing my setup and all of a sudden I was logged out of my account and now I can`t log in and the error message says (This account is inactive). What is that? And you can`t get support by using any normal method, first you have to log in to your account, which in my case is not possible.

Buy the trend
United Kingdom
About 1 hour using the app
March 11, 2022

imbarazzante cambia le parole da solo non ti fa scrivere in senso compiuto !!!! davvero SCONSIGLIATO

Cbd Lake Farm
Italy
About 1 hour using the app
Klaviyo replied March 11, 2022

Ciao Alberto, mi dispiace tanto che tu l'abbia sperimentato. Con qualche informazione in più, sarei felice di aiutarti. Puoi inviare un'e-mail a feedback@klaviyo.com con ulteriori informazioni sul problema riscontrato? Grazie.

April 3, 2020

No es útil, no se puede configurar nada ya que hay q estarlo actualizando la pagina, no esta claro como personalizar los correos. En fin poco practica y poco amigable

BRILLANT Barcelona
Spain
About 1 hour using the app
March 14, 2021

Uninstalling it instantly. Setup gets stuck on email verification despite verifying email several times. Waste of time

The Penguin Mart
Pakistan
31 minutes using the app
February 8, 2023

I would recommend finding an alternative service , the worst app that I ever installed, Not very helpful.

trytights
Morocco
5 minutes using the app
August 25, 2019

Waste of time. App doesn't install properly. Uses Google image verification which doesn't appear to work properly. Won't allow password reset. Exceptionally frustrating experience.

Distinctive Lighting
Australia
5 minutes using the app
June 14, 2012

We use this every day to learn about our customers and see what's happening on our site. We setup integration with Mailchimp, so we can see who's reading our emails and then buying. Awesome support too!

ProjectRepat