Reviews (2,788)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and automation, noting its seamless integration with Shopify which enhances data synchronization and marketing personalization. They appreciate the intuitive setup for customizable flows, email personalization, segmentation, and detailed analytics. The feature allowing the cloning of campaigns and templates across multiple stores is highlighted as particularly beneficial for businesses with multiple Shopify stores. Positive experiences with the responsive and knowledgeable customer support team are frequently mentioned, along with the user-friendly interface and helpful training resources, making it accessible for merchants of varying technical skills.
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Very good customer service. Easy to use.
It's a great app and email system. We love it so much.
No support after starting to use paid version. We had technical problems and could not activate any features. Support was unresponsive, did not help to solve any issues, not even freezed the subscription until WE solve them.
My revenue is increasing every day. Which I had done this much sooner.
4 days of working to set up a simple landing page with an email capture form and an automated redirect after submission. Experience so far:
- form editor is terrible
- forms are not responsive across desktop to mobile (and editing for two platforms in the editor is a not usable)
- limited logic capabilities moving through form submission flow
- forms not saving consistently (it has been random for the past several hours)
- forms not saving to designated lists
- backend and admin is really unsophisticated and illogical
- support (email, free plan) is slow, typically get the ticket closed type of support. In fact, in the past 36 hours, I have twice waited 12+ hours for a response and when the responses finally came I was called Nick and Kate (neither are my name) and the answers were not for me. I had to submit a second ticket to get a response to my first one.
I could go one. There is a reason why over 10% of these ratings are 1 star
So frustrating because I am now looking for a new solution to what should have been an easy requirement to solve
Amazing costumer support!! Fast, knowledgeable and kind. Janelle went above and beyond to help me!!
Super facile d'utilisation et support très présent
Must have als je een webshop hebt!
Amazing customer service, beautiful app.
Julia J was a great help and responded quickly and helped solve my issues