Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

September 10, 2024

I hate the Klaviyo app. I was forced to switch over to it when I hired an email marketing team last year and I wish I never left Omnisend. Klaviyo requires you to be an expert on their platform in order to be able to use it. I've been trying to modify a basic ORDER CONFIRMATION email, I just need it to show the variants of the products ordered, the prices, shipping, tax and total.. but it's so difficult to do!!! It shouldn't be so difficult to make a basic order confirmation email show the items ordered and the total paid... I will be leaving Klaviyo as soon as I can figure out how to migrate all my existing flows to a better platform.

Suniela Beach
Canada
Over 1 year using the app
October 4, 2024

Klaviyo s'intègre parfaitement à Shopify et permet vraiment un contrôle inégalé sur le marketing par courriel.

Racines boréales
Canada
12 months using the app
November 19, 2024

no se usar mucho la aplicacion pero me ha funcionado

Valent Accessories
United States
Over 1 year using the app
October 16, 2024

Helps with customer gain and easy to use.

Prettii
United States
About 2 months using the app
September 17, 2024

I was on Salesforce Marketing Cloud before this role, and having only played around with Klaviyo for a few days I can't believe how much capability it puts in the marketing teams' hands vs needing multiple partners and developers.

Would highly recommend. The customer service is so quick to respond and so helpful.

NAMED COLLECTIVE®
United Kingdom
About 1 month using the app
October 1, 2024

Klaviyo is such a buggy horrible integration that I'm going to try and get my client to change. I have a sign up form teaser on my client's shopify store that is not part of any sign up form. I've literally turned off every sign up form, every flow, and even disabled Klaviyo from Shopify, and still this Klaviyo teaser is the site. I've contacted support and got the typical copy and paste, go to sign up forms to delete your teaser but there is no live sign up forms, there is no sign up forms that use this teaser, it doesn't exist. Either it was deleted previously and the code still continues to be on the site without any way of removing it and Klaviyo doesn't want to help to fix their broken buggy product.

Good Apple Sportswear
Australia
26 days using the app
November 15, 2024

I'd totally recommend. This is a game changer

Modish X Co. (Miss Modish Boutique)
United States
5 months using the app
November 27, 2024

excellent

OG Platform
United States
About 2 months using the app
August 23, 2024

I have literally has the best support experience of my life with Klaviyo. Huge shout out to Danielle M.

Twenty First Century Herbs
United Kingdom
Over 5 years using the app
October 26, 2024

Love the BF calendar

My Bijoux Toronto
Canada
Over 3 years using the app