Reviews (3,247)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

November 7, 2024

An absolute must for all your marketing needs.

Onze Skin
Spain
About 24 hours using the app
August 19, 2024

Hands down the best email marketing tool out there. If you aren’t using Klaviyo you’re most likely missing out on great revenue opportunities. Even if you’re using their competition. I know because I’ve tried them all.

I first signed up for Klaviyo when it was a tiny startup and liked what I saw, but switched to a competitor when it couldn’t integrate with my eCommerce platform at that time. However, after a couple of years and a lot of frustration I came back to Klaviyo and I’ve seen companies thrive as a result.

You have to put the time in, but it’s worth the rewards. 10% of our revenue is regularly attributed to Klaviyo.

Their learning tools are great. Take the time to join them on their webinars.

Great company run by a great CEO.

Great Balls of Flour
United Kingdom
10 months using the app
September 5, 2024

Highly recommend Klaviyo.

It's super easy to set up on your Shopify store, there's lots of support, the metrics you get straight out the box are amazing and visual too. Perfect for marketing your product and understanding what your customers better!

The Klaviyo team are quick to reply, helpful and knowledgeable.

Shropshire Petals
United Kingdom
5 months using the app
Klaviyo replied September 9, 2024

Thank you so much for the awesome review! We're thrilled to hear that setting up Klaviyo with your Shopify store was a breeze and that you’re loving the out-of-the-box metrics. It’s great to know our team has been quick and helpful too. If you ever want to explore more features or need anything else, feel free to reach out.

November 13, 2024

easy to use

Rocket's Socks
United States
5 months using the app
September 12, 2024

Really good concept, but I personally found difficult to use, expensive and not very good in terms of emailing, all in all.. I would find an alternative!

Blush Beauty Group
United Kingdom
About 4 years using the app
November 21, 2024

Genial! app súper útil y el servicio tec me ayudaró por mail a configurarla justo como yo necesitaba

STARDUST GOODIES
Spain
8 days using the app
November 19, 2024

no se usar mucho la aplicacion pero me ha funcionado

Valent Accessories
United States
Over 1 year using the app
September 5, 2024

One of the best apps i've actually ever used. Very user friendly

tinkaly
United Kingdom
Over 2 years using the app
Klaviyo replied September 9, 2024

Thank you so much for the review, and we love to read this.

October 4, 2024

Klaviyo s'intègre parfaitement à Shopify et permet vraiment un contrôle inégalé sur le marketing par courriel.

Racines boréales
Canada
12 months using the app
November 27, 2024

excellent

OG Platform
United States
About 2 months using the app