Reviews (2,934)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

June 3, 2024

This is the best email marketing system hands down. The great integration with Shopify is the icing on the cake. Not only is the tech superior but their support team is SIMPLY THE BEST! I can always reach them, ask questions and get resources. Email marketing is a beast but Klavyio makes it easy to get started and all the support you need to realized success.

Madpax
United States
9 months using the app
November 2, 2024

I'm so happy that they app is helping me boot sales

Naffie Beauty
United Kingdom
About 24 hours using the app
October 18, 2024

Easy to use

Dazzle Dime®
United Kingdom
About 2 months using the app
June 4, 2024

This app has been amazing - the way everything is so customisable and you can do so much with your existing subscribers list is so helpful. The online support is amazing and so fast with getting on the online chat to assist. The forums are also helpful along with the step by step guides. Cannot recommend this app more!

Roses Florist
New Zealand
About 1 year using the app
July 24, 2024

New to this and its a great, easy app to use!

Piu Piu Bags
United States
5 months using the app
June 9, 2024

Probably the most user friendly esp there is. if you are an ecom brand owner, and not utilizing emails, consider Klaviyo. has free resources to get you started and the aftersales support is superb.

Shezza
United States
About 2 years using the app
Klaviyo replied June 11, 2024

Thank you so much for the amazing review. We are always here, if you need any assistance.

June 7, 2024

I've enjoyed using Klaviyo. I have seen growth in our sales using it. They also do weekly classes about using their platform which has been very helpful.

Insatiable Turtles
United States
About 1 year using the app
Klaviyo replied June 11, 2024

Thank you so much for the 5-star review. We are very happy to hear you are enjoying the weekly webinars and academy.

September 9, 2024

Very smooth, lots of info out there on making the most of this platform

Studio Trame
Canada
26 minutes using the app
June 24, 2024

If you're not using Klaviyo, you're simply leaving money on the table.

DecafCo
Australia
Over 2 years using the app
June 16, 2024

Think twice before using or even trying the app. They charge for unnecessary things as well as lack professionalism and communication. If you value your company and need solutions immediately choose an app that will be there for you when you need them instead of a company just out here to make a quick buck. They have many competitors with the same features who are not looking to be a problem but a solution for your business.

Hi-Lyfe
United States
Over 1 year using the app