Reviews (3,098)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

September 2, 2024

Authorised a $140 monthly subscription.
Was charged $1240 + $140 at the end of the month.

Klaviyo imports and charges for "profiles" that are opted out of marketing.
Do not trust this company.

Lab401
France
About 1 month using the app
November 10, 2024

good tutorials

Better Citizens Inc
United States
2 months using the app
September 25, 2024

Very bad support

PERRON 47 | 87
Belgium
5 months using the app
July 15, 2024

Its a large learning curve to become excellent at using, but i minor curve to get started and active. Klaviyo email flows brought in hundreds to my bottom line at a fraction of the cost for ads! I love it!

Abodoria
United States
Over 1 year using the app
September 21, 2024

Good

MISMA FASHION
United States
Over 1 year using the app
August 20, 2024

Very quick and easy

Dear Heart
New Zealand
Over 2 years using the app
August 28, 2024

Excellent support so far in our journey!

Green Meadows Beef
New Zealand
About 1 month using the app
September 7, 2024

LOVE KLAVIYO

TAKN CHANCES
United States
Over 2 years using the app
Klaviyo replied September 9, 2024

Love the review!

July 10, 2024

The best email ESP I've used over the past 8 years in this industry. The offering creates ease, and a strong ROI. But the support is also fast and satisfactory.

Briogeo Hair Care
United States
Over 6 years using the app
Klaviyo replied July 12, 2024

Thank you so much for the 5-star review.. and thank you for being such a loyal customer.

July 10, 2024

The best email marketing platforms around. There is a learning curve, but they have loads of resources. Whatever I ask if it can do-it's always a yes.

Great Lakes Sourdough
Canada
Over 1 year using the app
Klaviyo replied July 12, 2024

Thank you so much for the review. If anyone is reading, yes we have lots of resources.

https://academy.klaviyo.com/en-us