Reviews (2,934)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

May 27, 2024

Easy to set up campaigns and email lists with Klaviyo. We love to see who opens and responds to our emails. It's definitely helped us grow our business and manage our sales. User friendly app with great customer support.

LeSiloBleu
United States
Over 1 year using the app
June 6, 2024

I left Klaviyo after a month or so about a year ago for no reason other than I already had a bunch of subscribers with another service. But I recently smartened up and went back to Klaviyo. The support alone blows most away, but the entire system is so powerful. I now realize it's foolish running a business through Shopify without it.

Gregory Payette
United States
9 months using the app
Klaviyo replied June 11, 2024

Welcome back! and thank you so much for this amazing review. If you need any assistance you know how to contact us.

October 1, 2024

Easy and simple to use

Ae Botanicals
New Zealand
6 months using the app
August 29, 2024

Amazing Customer Support

Anna Price Art Co.
Australia
About 1 month using the app
September 12, 2024

So far so good!

A&A Wines Ltd.
United Kingdom
About 1 month using the app
November 8, 2024

i just started using it for my beauty and skincare online store, and everything is easy and customizable, love it

SUUJA
Mexico
About 1 hour using the app
August 29, 2024

Great apps

AMIZSTORE
United States
2 months using the app
June 24, 2024

Easy to use, all that you need to get started on the free plan.

Artisan Souq
United Arab Emirates
4 months using the app
May 24, 2024

My chat was so helpful and fixed my problem. Jarrett was so patient and thorough using screen shots and short videos to help me work through my issue! And even better I know how to work through it and fix it for the future should it happen again. GREAT experience, thank you!

The Cottage
United States
Almost 3 years using the app
Klaviyo replied May 28, 2024

We are very pleased, that you had such an amazing experience with one of our product experts. We will make sure he gets this message.

July 8, 2024

So far my experience with Klaviyo has been positive.

The Luxury Wig & Hair Addict
United States
6 months using the app