Reviews (3,224)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

November 2, 2024

I'm so happy that they app is helping me boot sales

Naffie Beauty
United Kingdom
About 24 hours using the app
October 28, 2024

amazing

TrendSparkle
United States
5 months using the app
August 22, 2024

I think it's very shady that Klaviyo instantly charges more for additional email recipients beyond your plan level, but that when you clean your list, the plan cost stays at the higher level - unless you dig into the settings and change it back down.
A message should come up when 'Active' users drops below your biling level to ask if you want to lower your plan level. It's clearly to maximise revenue - but in an underhand way.

Pillowsprays
United Kingdom
Over 3 years using the app
November 10, 2024

good tutorials

Better Citizens Inc
United States
2 months using the app
August 27, 2024

Danielle M was fantastic at helping today with a few questions I had about our flows. Great support team every time I ever need help. I would highly recommend.

UNDERU
United Kingdom
7 months using the app
October 1, 2024

Must have als je een webshop hebt!

Panacea Light Therapy
Netherlands
About 1 year using the app
October 16, 2024

Smooth set-up

lavender.studio
United States
5 days using the app
August 8, 2024

It covers absolutley everything e mail - As the owner & not a tech geek I can easily "hop" in & see what the team are building / actioning with ease

Savvy Touch
New Zealand
Over 3 years using the app
July 30, 2024

Amazing!! Highly suggest using Klaviyo. It's one of the smartest CRM platforms out there. Customer support is truly incredible and can help you with any step of the way. If you have a Shopify account, you'll want to get Klaviyo for email marketing and SMS.

Pomegranate Inc.
United States
Over 3 years using the app
Klaviyo replied August 5, 2024

Thank you for this amazing review and for being such a loyal customer!

December 16, 2024

C'est facile à utiliser.

QuenchXpert
United States
About 1 year using the app
Klaviyo replied January 7, 2025

Thank you so much!