Reviews (3,252)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

September 12, 2024

Really good concept, but I personally found difficult to use, expensive and not very good in terms of emailing, all in all.. I would find an alternative!

Blush Beauty Group
United Kingdom
About 4 years using the app
December 4, 2024

Me han ayudado con todas las configuraciones necesarias, y va genial

DESTANTS
Spain
7 months using the app
Klaviyo replied January 7, 2025

Muchas Gracias!

November 15, 2024

I'd totally recommend. This is a game changer

Modish X Co. (Miss Modish Boutique)
United States
5 months using the app
November 18, 2024

Amazing

Magnaft
Canada
4 months using the app
September 5, 2024

One of the best apps i've actually ever used. Very user friendly

tinkaly
United Kingdom
Over 2 years using the app
Klaviyo replied September 9, 2024

Thank you so much for the review, and we love to read this.

October 4, 2024

Klaviyo s'intègre parfaitement à Shopify et permet vraiment un contrôle inégalé sur le marketing par courriel.

Racines boréales
Canada
12 months using the app
September 10, 2024

I hate the Klaviyo app. I was forced to switch over to it when I hired an email marketing team last year and I wish I never left Omnisend. Klaviyo requires you to be an expert on their platform in order to be able to use it. I've been trying to modify a basic ORDER CONFIRMATION email, I just need it to show the variants of the products ordered, the prices, shipping, tax and total.. but it's so difficult to do!!! It shouldn't be so difficult to make a basic order confirmation email show the items ordered and the total paid... I will be leaving Klaviyo as soon as I can figure out how to migrate all my existing flows to a better platform.

Suniela Beach
Canada
Over 1 year using the app
August 23, 2024

I have literally has the best support experience of my life with Klaviyo. Huge shout out to Danielle M.

Twenty First Century Herbs
United Kingdom
Over 5 years using the app
October 26, 2024

Love the BF calendar

My Bijoux Toronto
Canada
Over 3 years using the app
September 17, 2024

I was on Salesforce Marketing Cloud before this role, and having only played around with Klaviyo for a few days I can't believe how much capability it puts in the marketing teams' hands vs needing multiple partners and developers.

Would highly recommend. The customer service is so quick to respond and so helpful.

NAMED COLLECTIVE®
United Kingdom
About 1 month using the app