Reviews (2,982)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

November 15, 2024

very complex

Egga Concept
Romania
3 months using the app
June 6, 2024

I left Klaviyo after a month or so about a year ago for no reason other than I already had a bunch of subscribers with another service. But I recently smartened up and went back to Klaviyo. The support alone blows most away, but the entire system is so powerful. I now realize it's foolish running a business through Shopify without it.

Gregory Payette
United States
9 months using the app
Klaviyo replied June 11, 2024

Welcome back! and thank you so much for this amazing review. If you need any assistance you know how to contact us.

November 10, 2024

good tutorials

Better Citizens Inc
United States
About 1 month using the app
May 14, 2024

I love this app. It is probably one of my most used app that I pay for. It seamlessly integrates with shopify. I have seen my business grow with consistent campaign emails.

Probably the best digital marketing tool out there.

A little expensive for a small business, but when you learn how to use everything it has to offer, its totally worth it!

KuboandLucy Stationery Co
United States
Over 2 years using the app
May 24, 2024

My chat was so helpful and fixed my problem. Jarrett was so patient and thorough using screen shots and short videos to help me work through my issue! And even better I know how to work through it and fix it for the future should it happen again. GREAT experience, thank you!

The Cottage
United States
Almost 3 years using the app
Klaviyo replied May 28, 2024

We are very pleased, that you had such an amazing experience with one of our product experts. We will make sure he gets this message.

June 24, 2024

If you're not using Klaviyo, you're simply leaving money on the table.

DecafCo
Australia
Over 2 years using the app
November 2, 2024

great!

Super Boost Nutra
Canada
4 months using the app
June 24, 2024

Easy to use, all that you need to get started on the free plan.

Artisan Souq
United Arab Emirates
4 months using the app
July 12, 2024

Usamos klaviyo desde 2021 en nuestro ecommerce y la experiencia no puede ser mejor.

Y sobre todo, el servicio de soporte es realmente de los mejores que hay en el mercado de las apps. Porque cuando hemos tenido algún problema importante, han estado ayudando hasta resolverlo 24/7. Son conscientes de la importancia que tiene para cualquier empresa (grande o pequeña) que todo funcione correctamente.

Kuus Special Things
Spain
Almost 3 years using the app
May 24, 2024

Klaviyo and shopify are in a partnership which makes this email client the most effective with your shopify store. There may be other cheaper email clients but klaviyo is well worth it. huge fan, you need to switch

RealGreek.com
United States
Almost 3 years using the app
Klaviyo replied May 28, 2024

Klaviyo and Shopify just works so well. Thank you for the amazing review.