Reviews (3,098)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

July 10, 2024

The best email ESP I've used over the past 8 years in this industry. The offering creates ease, and a strong ROI. But the support is also fast and satisfactory.

Briogeo Hair Care
United States
Over 6 years using the app
Klaviyo replied July 12, 2024

Thank you so much for the 5-star review.. and thank you for being such a loyal customer.

October 23, 2024

great

Kavahana
United States
7 months using the app
October 1, 2024

Easy and simple to use

Ae Botanicals
New Zealand
6 months using the app
Edited July 29, 2024

Their form stopped to shop up without notice as I experience unmatching data analytics between how many customer left an empty cart and then indeed a form should be shown up.
On top, I understand perfectly provide a payment tier for fast support but eliminate it as a way to resolve something that seems due to their feature not working, I think isn't the best experience.

That's why I am proving 1 star.
P.S the answer litterly show the Klaviyo did not understand that they do have a bug into cart detecting form as it is not shown at all to people thus let me loose many many people to signup.

ArgusCollar
Estonia
4 months using the app
Klaviyo replied July 29, 2024

Hello,

We recommend going through our community pages to help with the issue you are experiencing. https://community.klaviyo.com/

As well as going through our help center. https://help.klaviyo.com/hc/en-us/search?query=Sign-up+forms

and

https://help.klaviyo.com/hc/en-us/search?query=cart

July 10, 2024

The best email marketing platforms around. There is a learning curve, but they have loads of resources. Whatever I ask if it can do-it's always a yes.

Great Lakes Sourdough
Canada
Over 1 year using the app
Klaviyo replied July 12, 2024

Thank you so much for the review. If anyone is reading, yes we have lots of resources.

https://academy.klaviyo.com/en-us

August 13, 2024

easy once u set everything up

Essentrikk
United States
About 2 months using the app
July 4, 2024

Klaviyo is great! Black Diamonds New York get's so much from our partnership with Klaviyo. Thank you Klaviyo from the entire team here at Black Diamonds New York.

p.s. If you need a beautiful, hand crafted engagement ring, subscribe to our emails sent with Klaviyo!

Black Diamonds New York
United States
Over 2 years using the app
November 2, 2024

great!

Super Boost Nutra
Canada
4 months using the app
July 26, 2024

Makes sharing new products SO easy, seamlessly integrates with Shopify, and adds revenue while you sleep when you set up flows. SO amazing! Klaviyo is a business game changer.

Modern Nomad Home
United States
About 1 month using the app
Klaviyo replied August 5, 2024

"Revenue while you sleep", we love to read that. Thank you for the 5-star review.

November 6, 2024

This is such a user friendly app! I love it!!!

gissparkle
United States
About 1 hour using the app