Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

July 10, 2024

I had been hesitant to start using Klaviyo for quite some time - because it's considerably more expensive than other email services - but the first few email campaigns I sent out - to targeted audience - I got much more return than with the other email services.
I am still trying to figure out how to set up the proper automations and flows - and landing pages.

Little Pulp
United States
Over 6 years using the app
Klaviyo replied July 12, 2024

Thank you so much for taking a chance on us, and we are very pleased with your success. We have lots of live webinars with experts that can guide you in building proper automations.

Take a look right here: https://academy.klaviyo.com/en-us/search?select=Live+training

and all our other resources here: https://academy.klaviyo.com/en-us

and if you have any direct questions you can always jump and chat with our product support.

October 13, 2024

amazing app!

Blue Lily Healing
Australia
Over 3 years using the app
December 26, 2024

es muy molesto que al desinstalar la aplicación, te deje residuos, que luego con un programador debas de eliminar del codigo de tu pagina web. muy mal por eso.

Aseo y Suministros Valledupar
Colombia
3 months using the app
Klaviyo replied January 7, 2025

Gracias por tomar el tiempo de compartir tus comentarios. Lamentamos sinceramente cualquier inconveniente causado por los residuos de código después de desinstalar nuestra aplicación. Por favor, ten la seguridad de que tomamos tu opinión muy en serio y estamos trabajando continuamente para mejorar nuestros procesos.

Mientras tanto, puedes seguir esta guía para eliminar cualquier código restante de tu tienda. (https://help.klaviyo.com/hc/en-us/articles/5379853359771) Si necesitas ayuda adicional, no dudes en ponerte en contacto con nuestro equipo de soporte; estamos aquí para ayudarte.

September 12, 2024

Set up was super easy. Design was even easier. Very pleased.

Urban Muse Boutique
United States
4 months using the app
September 16, 2024

Love Klaviyo! It's way easier to use than Mailchimp.

inclusion powell river
Canada
6 months using the app
August 29, 2024

Klaviyo was a breeze to integrate with our Shopify store—just a few clicks, and we were up and running! The setup was super easy, and it instantly synced all our data. We quickly set up our email flows like abandoned carts and welcome series, which have already boosted our sales. The best part? Klaviyo pulls customer data straight from Shopify, making our emails feel super personalized. The analytics are spot on and help us tweak our strategy easily. If you’re looking to step up your email game, Klaviyo is a no-brainer. Highly recommend!​⬤

WaterAnywhere
United States
23 days using the app
September 13, 2024

I little hard to set up but once you get the hang of it its a game changer!

Pole Sins
Australia
2 months using the app
August 30, 2024

Enjoy the program if only there is more discount. :)

Honey Play Box Official
United States
About 3 years using the app
August 14, 2024

Klaviyo is the best marketing automation system in my opinion for marketing and building a loyal customer base. Very flexible and convenient, works great with Shopify and other integrations.
Highly recommend with over 5 years of experience.

Vertica®
United Kingdom
About 1 year using the app
November 20, 2024

Love it

Brightbutik
Sweden
9 days using the app