Reviews (3,255)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

September 17, 2024

I was on Salesforce Marketing Cloud before this role, and having only played around with Klaviyo for a few days I can't believe how much capability it puts in the marketing teams' hands vs needing multiple partners and developers.

Would highly recommend. The customer service is so quick to respond and so helpful.

NAMED COLLECTIVE®
United Kingdom
About 1 month using the app
November 28, 2024

Vey quick, simple and seamless integration with Shopify.

Silo Linen
South Africa
About 4 hours using the app
October 1, 2024

Klaviyo is such a buggy horrible integration that I'm going to try and get my client to change. I have a sign up form teaser on my client's shopify store that is not part of any sign up form. I've literally turned off every sign up form, every flow, and even disabled Klaviyo from Shopify, and still this Klaviyo teaser is the site. I've contacted support and got the typical copy and paste, go to sign up forms to delete your teaser but there is no live sign up forms, there is no sign up forms that use this teaser, it doesn't exist. Either it was deleted previously and the code still continues to be on the site without any way of removing it and Klaviyo doesn't want to help to fix their broken buggy product.

Good Apple Sportswear
Australia
26 days using the app
December 26, 2024

es muy molesto que al desinstalar la aplicación, te deje residuos, que luego con un programador debas de eliminar del codigo de tu pagina web. muy mal por eso.

Aseo y Suministros Valledupar
Colombia
3 months using the app
Klaviyo replied January 7, 2025

Gracias por tomar el tiempo de compartir tus comentarios. Lamentamos sinceramente cualquier inconveniente causado por los residuos de código después de desinstalar nuestra aplicación. Por favor, ten la seguridad de que tomamos tu opinión muy en serio y estamos trabajando continuamente para mejorar nuestros procesos.

Mientras tanto, puedes seguir esta guía para eliminar cualquier código restante de tu tienda. (https://help.klaviyo.com/hc/en-us/articles/5379853359771) Si necesitas ayuda adicional, no dudes en ponerte en contacto con nuestro equipo de soporte; estamos aquí para ayudarte.

October 21, 2024

Desde que lo uso he mejorado nuestra conversión en términos generales. Muy completo.

La Promenade
Spain
About 2 years using the app
Edited October 20, 2024

good service and very nice app

Moxix
Netherlands
3 months using the app
September 18, 2024

Great email marketing platform for us.

Strong Jaw Supplements
United States
Over 1 year using the app
November 25, 2024

I love the organization and the management

GoldN
United States
About 2 months using the app
September 12, 2024

Klaviyo has all the information you need and is always very helpful!

CLT Motor Club
United States
About 1 year using the app
November 14, 2024

Great support staff!

Everyday
South Africa
3 months using the app