Reviews (2,934)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

June 12, 2024

I recently had the pleasure of interacting with Klaviyo's support team, and I must say their service is exceptional. The team was incredibly responsive, knowledgeable, and patient in addressing our issues. Their clear guidance and prompt follow-ups ensured we resolved the problems quickly. Klaviyo's support team truly goes above and beyond to assist their customers. Highly recommend!

zoey.dk
Denmark
Over 2 years using the app
September 2, 2024

Great app I Love it!!

Fierce Pro LLC
United States
19 days using the app
July 2, 2024

AMAZING customer support! And very easy to use.

huupe.com
United States
Over 2 years using the app
May 22, 2024

I am incredibly impressed with Klaviyo! The platform's intuitive interface and powerful automation features have transformed our email marketing efforts. Personalizing emails based on customer behavior has significantly boosted our engagement and sales. The comprehensive analytics provide invaluable insights, allowing us to continuously improve our strategies. Additionally, Klaviyo's exceptional customer support has made our experience truly outstanding.

Evan Alexander Grooming
United States
Over 5 years using the app
June 5, 2024

We've been using Klaviyo for our multistore setup on Shopify, and it has been an exceptional experience. The integration is seamless, making it easy to manage across multiple stores. One of the standout features is the ability to clone campaigns, flows, and templates between stores, which significantly streamlines our processes. Klaviyo is continuously implementing new features and improvements, making the platform better all the time. Their support has always been top-notch, going the extra mile to help us whenever we need assistance. I highly recommend Klaviyo for anyone looking to enhance their marketing efforts.

IFL Watches
United Arab Emirates
About 1 month using the app
Klaviyo replied June 11, 2024

Thank you immensely for this wonderfully detailed review. With the introduction of Klaviyo Portfolios, managing multiple accounts has never been more effortless.

May 23, 2024

Klaviyo is a great CRM with lots of features to help your business grow steadily while keeping track of all your KPIs. I wish I had known about it right from the beginning of my business. I also really appreciate that they keep it free while you're learning to use it - huge help to a small business.

Eco Shark
Canada
About 1 year using the app
July 17, 2024

great customer service

Urban Baristas
United Kingdom
Over 3 years using the app
September 1, 2024

nice app

hoorray
United States
About 2 months using the app
June 3, 2024

Klaviyo is an absolute essential marketing tool if your business even has a modicum of complexity to the types of communications you send out. The flows are infinitely custom + the analytics are top-notch. They are without peers in the industry.

PlayBetter
United States
Over 4 years using the app
August 4, 2024

Great so far, totals are going up!

Crafting In The Country
Australia
12 days using the app
Klaviyo replied August 5, 2024

Thank you for your review!