Reviews (3,252)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

November 10, 2024

So easy to set up! Can't wait to see it all in action to help my ecomm buz!!

Vye The Label
Australia
About 4 hours using the app
November 14, 2024

Great support staff!

Everyday
South Africa
3 months using the app
August 14, 2024

I've been using Klaviyo for four years, and it has become a vital extension of my business, nardurna.com. The platform's robust features and seamless integration with my e-commerce site have been essential in helping me connect with my audience in meaningful ways. The ability to segment my audience and tailor my messaging has significantly improved my customer engagement and overall sales. Klaviyo's support team has also been incredibly responsive and helpful whenever I've needed assistance. I also want to thank Klaviyo for inviting me to an exclusive event earlier this year in Byron Bay—an experience that further solidified my appreciation for the platform and its community. It's an indispensable tool that has played a key role in the growth of my business.

Ryhia

nardurna
Australia
Over 3 years using the app
November 14, 2024

an App that is constantly evolving with technology. Very easy to use, however it is a bit expensive, but its well worth it.

Nutricals Men's Wellness
United Kingdom
About 1 hour using the app
August 1, 2024

Klaviyo is by far the best ESP there is. I love all the complex functionality that allows for doing everything I want to do and more, the email and sms creation and automation, clear analytics, advanced segmentation capabilities, great Shopify integration for all kinds of order and product data use and triggers, and the way they work to make it as easy to use as possible.

COBALT
United States
Almost 3 years using the app
Klaviyo replied August 5, 2024

Thank you for your amazing review! We strive to make the Shopify x Klaviyo integration seamless and are constantly upgrading our product with new tools.

September 11, 2024

Klaviyo has significantly grown our email deliverability & engagement rates. Its an easy to navigate platform with amazing customer success team.

Wicked Brick
United Kingdom
12 months using the app
September 10, 2024

The best email marketing platform I've ever used. Also, their support is above and beyond helpful in training you on best practices to ensure email deliverability. I can't possibly recommend them enough.

Kazrog
United States
3 months using the app
October 22, 2024

Great service and great support.

Caliroots.com
Sweden
6 months using the app
September 4, 2024

Really easy to use and offers great options to communicate with my customers

Amaré-Me
United Kingdom
11 months using the app
November 5, 2024

This is a great program and a time saver.

Glorious Gifts
United States
29 days using the app