Reviews (3,134)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

September 25, 2024

Very bad support

PERRON 47 | 87
Belgium
5 months using the app
Edited September 11, 2024

As an ecommerce business, you need an email strategy. Yes. Yes, you do. Klaviyo makes it easy (disclaimer...there is always a learning curve) to implement your strategy, grow your list, know your list, nurture your customers and not yet customers, etc. I've used other email service providers over the years. They didn't suck, but they didn't provide the data that Klaviyo does. And we all know everybody is talking about data driven, personalized marketing these days....just sayin'.

Zeppa Studios
United States
Over 1 year using the app
August 7, 2024

This tool is super easy to use and has helped me so much with customer retention! Thank you!

Taria, Inc.
United States
4 months using the app
July 8, 2024

Klaviyo is the best email platform on the market! I've used a few other platforms and have found this to be most intuitive & simple to use.

Francis River
Australia
Almost 2 years using the app
September 21, 2024

Good

MISMA FASHION
United States
Over 1 year using the app
August 23, 2024

Excelente App de Email Marketing & SMS.
Bueno, Bonito, Barato

Amigos del Vino
Chile
10 months using the app
July 22, 2024

Perfect infrastructure for marketing automation, improving conversion rate and maintaining customer loyalty. It is highly recommended!

Vertica-labs
Israel
About 3 years using the app
August 9, 2024

Jono was exceptional it was my first time contacting Klaviyo and he went above and beyond. It was a very technical question that was resolved in minutes so thank you again!

RedLight Innovation
United Kingdom
4 months using the app
Edited October 29, 2024

My choice for Shopify ecommerce email marketing.

Mia Bedding Store
United Kingdom
3 months using the app
August 9, 2024

great service, and software, little complex but powerful stuff. I would def recommend

HeatAndCool.com
United States
About 1 year using the app