Reviews (2,934)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

June 4, 2024

Klaviyo is easy to use and has helped us build our online sales quickly.

Jasper Coffee
Australia
Almost 4 years using the app
August 4, 2024

Great so far, totals are going up!

Crafting In The Country
Australia
12 days using the app
Klaviyo replied August 5, 2024

Thank you for your review!

July 15, 2024

Great customer service and great application!

Lowcountry Littles
United States
6 months using the app
June 3, 2024

Klaviyo is an absolute essential marketing tool if your business even has a modicum of complexity to the types of communications you send out. The flows are infinitely custom + the analytics are top-notch. They are without peers in the industry.

PlayBetter
United States
Over 4 years using the app
June 1, 2024

With Klaviyo, I get the job done! It's very intuitive and provides a lot of helpful information. Integration with Shopify has been excellent.

Intertwined: Handmade for Good
United States
Over 1 year using the app
June 14, 2024

Great customer support! always answers my questions and no task is too big or small :) Thanks for the great support Meghan F!

ZIMA Dental UK
United Kingdom
Over 3 years using the app
October 23, 2024

great

Kavahana
United States
7 months using the app
Edited July 17, 2024

El mejor software the Marketing & SMS para trabajar con Shopify. Atención al cliente de diez. Impecable.

Blue Banana Brand
Spain
Over 3 years using the app
May 15, 2024

Excellent App, works great for our email marketing. The flow set up is intuitive and can be easily customizable. Also, there are plenty of templates to choose to from, and to match with the theme of the online store.

Divine Inspiration Styles
United States
Almost 6 years using the app
May 16, 2024

Klaviyo is a top-tier email marketing tool. It has helped our business drastically grow our email and SMS lists, and vastly grow our revenue. It is an easy-to-use tool with constantly improving analytics and features. The segmentation tools are key for our business to be able to properly segment our audience to offer personalized messaging due to the native integration with Shopify. From flows to campaigns to forms, Klaviyo is our 1-stop shop for all things email marketing. 5* customer support, training, and experience.

The Autism Helper
United States
Over 2 years using the app