Reviews (3,256)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

September 4, 2024

Really easy to use and offers great options to communicate with my customers

Amaré-Me
United Kingdom
11 months using the app
October 13, 2024

amazing app!

Blue Lily Healing
Australia
Over 3 years using the app
January 22, 2025

Outil très fonctionnel et efficace, avec des mises à jour constantes. Un indispensable !

LOXWOOD Le Cabas Parisien
France
About 1 year using the app
Klaviyo replied January 24, 2025

Merci beaucoup pour votre soutien !

August 29, 2024

Klaviyo was a breeze to integrate with our Shopify store—just a few clicks, and we were up and running! The setup was super easy, and it instantly synced all our data. We quickly set up our email flows like abandoned carts and welcome series, which have already boosted our sales. The best part? Klaviyo pulls customer data straight from Shopify, making our emails feel super personalized. The analytics are spot on and help us tweak our strategy easily. If you’re looking to step up your email game, Klaviyo is a no-brainer. Highly recommend!​⬤

WaterAnywhere
United States
23 days using the app
August 18, 2024

The platform is amazing -best out there .really happy with how it performs and ease of use . Love the courses . 5 stars

BUT the support is lacking .very very slow, limited weekend response , no phone number. Urgent issues when you can’t get into your account -took days to get a response ...very stressful when your business is running through it to not be able to ring , or have any online chat . Fix this and you’ll get 5 stars ⭐️

frockk
Australia
About 3 years using the app
September 12, 2024

Set up was super easy. Design was even easier. Very pleased.

Urban Muse Boutique
United States
4 months using the app
September 16, 2024

Love Klaviyo! It's way easier to use than Mailchimp.

inclusion powell river
Canada
6 months using the app
November 20, 2024

Love it

Brightbutik
Sweden
9 days using the app
August 14, 2024

Klaviyo is the best marketing automation system in my opinion for marketing and building a loyal customer base. Very flexible and convenient, works great with Shopify and other integrations.
Highly recommend with over 5 years of experience.

Vertica®
United Kingdom
About 1 year using the app
September 13, 2024

I little hard to set up but once you get the hang of it its a game changer!

Pole Sins
Australia
2 months using the app