Reviews (3,103)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

May 31, 2024

I've been using Klaviyo since the dark ages of mailchimp and cannot recommend it highly enough. The segmentation and learning capabilities are unparalleled, and I've increased my client's revenue by 3-5x every time we create email campaigns and improve automations.

Reed'sInc
United States
About 4 years using the app
November 26, 2024

Very easy to use and set up

m-Organic
British Virgin Islands
About 1 hour using the app
December 16, 2024

C'est facile à utiliser.

QuenchXpert
United States
About 1 year using the app
July 2, 2024

Epic shit - single handily gets us 30% revenue increase every campaign we sent

T H E D A T E R Y
United Kingdom
Over 3 years using the app
July 11, 2024

Klavijo has made integrating email marketing campaigns with my shopify store so easy.

Janet's Craft Corner
United States
5 months using the app
August 27, 2024

La mejor herramienta de email

ecommbrandacademy
Costa Rica
9 months using the app
July 17, 2024

Far easier to use and better value than MailChimp. Highly recommend

Skin Kind Studio
Australia
5 months using the app
July 1, 2024

The best Email Marketing app you will find. I fully recommend it!

El Arroyo
United States
Over 3 years using the app
October 29, 2024

Completa ed efficace.

seuniQue
Italy
Over 2 years using the app
June 30, 2024

There billing is deplorable. You can't make changes to your account without being double billed. They don't do proration and then if you wait to change your plan at the end of your billing so you don't get double charged they will still charge you for the highest plan and tell you that they can't help you and you aren't owed a refund of the difference.

I call that theft. I downgraded to a $100 plan and entered my info to pay for that plan. Instead of it charging me for the new $100 plan I was charged $205. I reached out immediately to get the difference refunded. I was told that I paid the bill before I made the change which was 100% false because I updated the payment information after I made the plan change.

ohsopaper
United States
Over 4 years using the app