Reviews (3,103)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

June 3, 2024

Clare S was amazing. She provided us with custom loom videos explaining our issue and another with a workaround with clear instructions. She also helped me submit product feedback to hopefully help improve the prodblem in the future for us and others. she was great.

Calamityware®
United States
Over 5 years using the app
August 17, 2024

What kind of junk software, if you want to upgrade your plan, you can't upgrade it.

美肤套装坊
China
3 months using the app
August 21, 2024

I would recommend Klaviyo

Nobles Store
United States
8 months using the app
July 9, 2024

Must-have app for Email & SMS marketing! It helps us generate 16% of revenue per month

Taffl Paris
United States
5 months using the app
July 10, 2024

It's made a huge impact on our sales and traffic to our site.

Willow Boutique
United States
Over 1 year using the app
Klaviyo replied July 12, 2024

We love to hear this!

September 15, 2024

effortless sales thx

J Wilder Designs
United States
Over 2 years using the app
November 20, 2024

This app is so incredible

C&S Shopping Network
United States
7 days using the app
May 23, 2024

Great online support! Friendly, helpful, always have solutions and screen grab images/pictures to help you through the problem solving or solution. We've been using Klaviyo for 2 years now and new updates, Reviews feature and SMS features are terrific. We also love the Flows/Segmentation of the Database and more...well done Klaviyo keep up the good work for small businesses in eCommerce and helping us.

Silvermaple Boutique
Australia
Almost 2 years using the app
June 29, 2024

Love the ease and compatibility of Klayvio with my Shopify store. I've been able to run my email marketing as a solopreneur and understand the analytics. If I could change one thing it would be an easier way to sort through uploaded photos, and how do we delete old photos we no longer want in the library? Otherwise, loving what it's doing for my business.

Locks of Liz Haircare
United States
Over 2 years using the app
May 24, 2024

I love Klaviyo, so simple and so intuitive. With a little practice it is set up in no time. Once you have your templates, each week is easy to just produce your content and send to your hearts content. We've seen a much needed up turn in sales. The cost is around about 10% of the turnover each month so we are more than happy with that return. It keeps us fresh in our customers minds and ensures just that little bit of loyalty when the time comes.

Barefoot Junkie
United Kingdom
About 2 years using the app