Reviews (3,254)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

October 28, 2024

amazing

TrendSparkle
United States
5 months using the app
December 16, 2024

C'est facile à utiliser.

QuenchXpert
United States
About 1 year using the app
Klaviyo replied January 7, 2025

Thank you so much!

October 2, 2024

Super facile d'utilisation et support très présent

Mium Lab
France
Over 4 years using the app
November 10, 2024

good tutorials

Better Citizens Inc
United States
2 months using the app
July 30, 2024

Amazing!! Highly suggest using Klaviyo. It's one of the smartest CRM platforms out there. Customer support is truly incredible and can help you with any step of the way. If you have a Shopify account, you'll want to get Klaviyo for email marketing and SMS.

Pomegranate Inc.
United States
Over 3 years using the app
Klaviyo replied August 5, 2024

Thank you for this amazing review and for being such a loyal customer!

July 18, 2024

Klaviyo impressed me with their exceptional customer service. When I encountered an unexpected issue, their support team responded with empathy and efficiency. They listened carefully, explained clearly, and went above and beyond to find a fair solution. While their platform has advanced features that new users should familiarize themselves with, Klaviyo proves they genuinely value customer satisfaction. They're willing to work through challenges and make exceptions when needed. For email marketing needs, Klaviyo shows they're a company that truly stands behind their service and prioritizes positive user experiences.

Epic Loot Shop
United States
Almost 5 years using the app
August 27, 2024

Danielle M was fantastic at helping today with a few questions I had about our flows. Great support team every time I ever need help. I would highly recommend.

UNDERU
United Kingdom
7 months using the app
August 8, 2024

It covers absolutley everything e mail - As the owner & not a tech geek I can easily "hop" in & see what the team are building / actioning with ease

Savvy Touch
New Zealand
Over 3 years using the app
October 1, 2024

Must have als je een webshop hebt!

Panacea Light Therapy
Netherlands
About 1 year using the app
October 16, 2024

Smooth set-up

lavender.studio
United States
5 days using the app