Reviews (3,134)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

November 20, 2024

This app is so incredible

C&S Shopping Network
United States
7 days using the app
Edited September 6, 2024

Since we fired our agency due to underperformance and started using Klaviyo as designed we are seeing fabulous results and an uptick in revenue! I recommend that any e commerce vendor give it try and use with the assistance of a committed professional.

Skeleton Optics
United States
About 5 years using the app
July 26, 2024

Makes sharing new products SO easy, seamlessly integrates with Shopify, and adds revenue while you sleep when you set up flows. SO amazing! Klaviyo is a business game changer.

Modern Nomad Home
United States
About 1 month using the app
Klaviyo replied August 5, 2024

"Revenue while you sleep", we love to read that. Thank you for the 5-star review.

August 6, 2024

We've used Klaviyo for the last 3 years for multiple Magento sites, but have just migrated one of those sites to Shopify. As expected from our experience with Klaviyo over the past 3 years, the process was silky smooth and when support was needed, it was fast and efficient.

Thanks for all your help with our migration

Juice Lubes
United Kingdom
2 days using the app
September 12, 2024

So far so good!

A&A Wines Ltd.
United Kingdom
About 1 month using the app
May 23, 2024

Great online support! Friendly, helpful, always have solutions and screen grab images/pictures to help you through the problem solving or solution. We've been using Klaviyo for 2 years now and new updates, Reviews feature and SMS features are terrific. We also love the Flows/Segmentation of the Database and more...well done Klaviyo keep up the good work for small businesses in eCommerce and helping us.

Silvermaple Boutique
Australia
Almost 2 years using the app
October 27, 2024

Bästa appen

HemSyd
Sweden
Almost 2 years using the app
May 14, 2024

I love this app. It is probably one of my most used app that I pay for. It seamlessly integrates with shopify. I have seen my business grow with consistent campaign emails.

Probably the best digital marketing tool out there.

A little expensive for a small business, but when you learn how to use everything it has to offer, its totally worth it!

KuboandLucy Stationery Co
United States
Over 2 years using the app
June 3, 2024

Clare S was amazing. She provided us with custom loom videos explaining our issue and another with a workaround with clear instructions. She also helped me submit product feedback to hopefully help improve the prodblem in the future for us and others. she was great.

Calamityware®
United States
Over 5 years using the app
July 10, 2024

Klaviyo makes it so helpful to create a fun and creative email to announce new products!

C&B Collections
United States
Over 4 years using the app