Reviews (2,969)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

August 12, 2024

I use Klaviyo for probably 10 clients at this point and it is one of the best email platforms I've ever used. Their customer support is available to chat during working hours and they're super helpful. The platform has so many incredible capabilities. I really can't imagine wanting anything more from an email marketing app.

Stray Dog Designs
United States
Over 4 years using the app
October 15, 2024

Great integration with our Shopify store and allows us to communicate effectively with our database on a regular basis.

THE GAME
Australia
Over 3 years using the app
October 23, 2024

Tracy N was super helpful & solved our issue with our flows right away!

DUX BUX
United States
About 5 years using the app
November 16, 2024

Easy to use. My only comment is it would be nice if you could update a campaign after you have scheduled it. Otherwise, I enjoy using the app.

Sally's Blooming Bags
United States
6 months using the app
August 19, 2024

Hands down the best email marketing tool out there. If you aren’t using Klaviyo you’re most likely missing out on great revenue opportunities. Even if you’re using their competition. I know because I’ve tried them all.

I first signed up for Klaviyo when it was a tiny startup and liked what I saw, but switched to a competitor when it couldn’t integrate with my eCommerce platform at that time. However, after a couple of years and a lot of frustration I came back to Klaviyo and I’ve seen companies thrive as a result.

You have to put the time in, but it’s worth the rewards. 10% of our revenue is regularly attributed to Klaviyo.

Their learning tools are great. Take the time to join them on their webinars.

Great company run by a great CEO.

Great Balls of Flour
United Kingdom
10 months using the app
September 8, 2024

Works well and has great analytics and segments and is easy to build campaigns. Can get pricey as you grow particularly SMS is very expensive

Coconut Greens
Australia
Over 5 years using the app
October 23, 2024

Its great, wish i knew more to take more advantage but its definitely growing my sales and well worth the subscription cost.

Green Dog
United Kingdom
Over 1 year using the app
November 12, 2024

good customer support as always - just chatted to danielle M who resolved my issue very quickly

Miller Harris
United Kingdom
Almost 3 years using the app
November 4, 2024

Incredible app has helped us improve revenue through email marketing.

Mille Collines
Spain
Over 2 years using the app
October 8, 2024

Fun and professional tool to use to keep in touch with your customers and to expose you to new customers.

BrewBix
United Kingdom
Over 3 years using the app