Reviews (3,090)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

December 2, 2024

Klaviyo is MUCH better than the others! Klaviyo is VERY EASY to navigate, yet has every tool you need.

EZ-Level
United States
Over 1 year using the app
October 9, 2024

Easy to use, would be lost without it. Enables us to create good looking emails for campaigns, manage our flows and database easily.

KIND2
United Kingdom
About 4 years using the app
December 4, 2024

Klaviyo employees always help quickly if I have a question. This time, well helped by Mandy! Their chat is very useful.

Equalité
Netherlands
Almost 3 years using the app
September 17, 2024

"My experience with Klaviyo Email Marketing & SMS has been great by sending my customers personalized, targeted campaigns that drive engagement and boost sales. Through segmentation, I can tailor emails and texts based on customer behavior, ensuring that each message is relevant and timely. The platform's automation tools allow me to easily set up workflows, like welcome series, cart abandonment reminders, and post-purchase follow-ups, which have significantly improved customer retention and conversion rates."

Yahwehs Legacy
United States
About 1 year using the app
November 27, 2024

I used Klaviyo which is very simple and easy to setup. Creating email is very simple to compare than other email marketing platforms.

Vajracrafts
United States
Over 1 year using the app
December 10, 2024

We love Klaviyo - just invaluable and the most intuitive email system you can ever have.

Hambino Athletics
United States
About 2 years using the app
December 11, 2024

Simplified our approach to email marketing, easy to use campaign and transactional email creation tools, simple to use automation/flow editor.

GF Fabulosity
United Kingdom
About 1 year using the app
December 13, 2024

Its a one stop shop to communicate with your customers by email and sms.

Downtown Diva Chic
United States
12 months using the app
December 18, 2024

Easy to integrate into Shopify website! I'm new to email marketing so understanding the bigger potential picture is challenging buy Klaviyo makes it fairly easy to learn.

LILY P4D
United States
10 months using the app
Edited December 1, 2024

I'm new to email marketing, and Klaviyo has been so easy to use. The platform is beginner-friendly, and the email templates and analytics make it simple to create and track campaigns. The Flows, Campaigns and Popups are super easy to create, edit and manage. I don’t use SMS, but the email tools alone are great for my business. Highly recommend Klaviyo to anyone starting out with email marketing!

Digitally Accomplished
Australia
4 months using the app