Reviews (2,338)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.
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Great tool, excellent customer support. A lot of technical things to learn before you can effectively use it for the best results. But it seems there is a solution to almost every issue that occurs. Email deliverability is especially tricky, but there a many great tools provided by Klaviyo.
Thank you so much for your honest review. If there is anything we can do, don't hesitate to reach out to one of our product experts. Thank you for being such a loyal customer.
This app has helped us generating crazy amount of sales! It takes a while to learn and apply. However, once you master it, it's a powerful app.
This is the best email marketing system hands down. The great integration with Shopify is the icing on the cake. Not only is the tech superior but their support team is SIMPLY THE BEST! I can always reach them, ask questions and get resources. Email marketing is a beast but Klavyio makes it easy to get started and all the support you need to realized success.
Seamless integration with Shopify, and amazing customer service make Klaviyo a no brainer for any business.
My flows and email campaigns consistently help me increase sales and my AOV.
Very happy with Klaviyo!
Hands down the best email marketing platform out there. We have seen a big uptick in our revenue from using Klaviyo. From the robust functionality and integrations to the customer support, this app is the best in class.
We migrated from Mailchimp to Klaviyo a month before our BFCM promos. It was very easy to figure things out and utilize all of the help documents from Klaviyo to optimize things in record time. I made it a priority and we were able to migrate much quicker than anticipated. Learning about list cleaning and list warming was all new to me, I had been on Mailchimp for so long that I didn't have visibility to any of that. I cut my list in half simply by scrubbing anybody who had bounced more than 6 times or had not opened or clicked anything for over 2 years. The result was that I actually cut our costs by moving to Klaviyo and ended up with a more effective email list at the end of the day.
Hey there, this amazing news! Thank you for joining Klaviyo and we are very happy everything is going well. If you ever need any help, contact our support team.
Simply the best option when it comes to email marketing. Always evolving and improving the user experience.
Integrates seamlessly with my Shopify store. I love the flows, it lets me build trust with my audience on autopilot. Plus they have lots of training and resources to make the most of my email list.
Thank you for the 5-star review. Our help center articles are super detailed, we also have courses and online webinars. We are here whenever you need any assistance.
Added the Reviews feature, and before we've had a chance to even send out a single review request, a notification has come through that we've "used 97% of your monthly plan for reviews."
Not 1 single review request email has even been sent. And we owe $250 in review request charges? Doesn't make a lick of sense.
A review feature should bill based on reviews. Klaviyo is already a super pricey platform, really disappointing to see them treating well paying customers like this.
This app has been amazing - the way everything is so customisable and you can do so much with your existing subscribers list is so helpful. The online support is amazing and so fast with getting on the online chat to assist. The forums are also helpful along with the step by step guides. Cannot recommend this app more!