Reviews (2,777)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and automation, noting its seamless integration with Shopify which enhances data synchronization and marketing personalization. They appreciate the intuitive setup for customizable flows, email personalization, segmentation, and detailed analytics. The feature allowing the cloning of campaigns and templates across multiple stores is highlighted as particularly beneficial for businesses with multiple Shopify stores. Positive experiences with the responsive and knowledgeable customer support team are frequently mentioned, along with the user-friendly interface and helpful training resources, making it accessible for merchants of varying technical skills.
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Good software and Dalu I in customer service has been really helpful in helping me understand inactive profiles and how to suppress them when not needed.
One of the best apps i've actually ever used. Very user friendly
Thank you so much for the review, and we love to read this.
As an ecommerce business, you need an email strategy. Yes. Yes, you do. Klaviyo makes it easy (disclaimer...there is always a learning curve) to implement your strategy, grow your list, know your list, nurture your customers and not yet customers, etc. I've used other email service providers over the years. They didn't suck, but they didn't provide the data that Klaviyo does. And we all know everybody is talking about data driven, personalized marketing these days....just sayin'.
I hate the Klaviyo app. I was forced to switch over to it when I hired an email marketing team last year and I wish I never left Omnisend. Klaviyo requires you to be an expert on their platform in order to be able to use it. I've been trying to modify a basic ORDER CONFIRMATION email, I just need it to show the variants of the products ordered, the prices, shipping, tax and total.. but it's so difficult to do!!! It shouldn't be so difficult to make a basic order confirmation email show the items ordered and the total paid... I will be leaving Klaviyo as soon as I can figure out how to migrate all my existing flows to a better platform.
Really good concept, but I personally found difficult to use, expensive and not very good in terms of emailing, all in all.. I would find an alternative!
Great all in one email marketing platform that links easily with shopify
While a bit more complicated to use than other email software systems, once Klaviyo is set up it runs beautifully! I will never go back to using software that isn't seamlessly integrated with Shopify!
Klaviyo and Shopify, works! Thank you so much for your review.
Klaviyo has so many incredible features and is user friendly. If you need advice they're always available to assist.
Highly recommend.
Klaviyo was a breeze to integrate with our Shopify store—just a few clicks, and we were up and running! The setup was super easy, and it instantly synced all our data. We quickly set up our email flows like abandoned carts and welcome series, which have already boosted our sales. The best part? Klaviyo pulls customer data straight from Shopify, making our emails feel super personalized. The analytics are spot on and help us tweak our strategy easily. If you’re looking to step up your email game, Klaviyo is a no-brainer. Highly recommend!⬤
I think it's very shady that Klaviyo instantly charges more for additional email recipients beyond your plan level, but that when you clean your list, the plan cost stays at the higher level - unless you dig into the settings and change it back down.
A message should come up when 'Active' users drops below your biling level to ask if you want to lower your plan level. It's clearly to maximise revenue - but in an underhand way.