Reviews (2,385)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.

May 23, 2024

The BEST email marketing software there is. We've tried many a few years ago, from Mailchimp to MailerLite, but nothing compares to Klaviyo. They are SO advanced! It has all the functions that we need as an e-commerce brand, both technical and design-wise. We've used it for 2 years and will keep using it forever!

Sentir Parfum
Netherlands
Over 2 years using the app
May 22, 2024

SHE STREET has absolutely loved using Klaviyo, our revenue has increased by 338% in the last 2 years and we have reached more customers than ever.

The automation flows are perfectly set up which convert into sales and nurture our loyal customers, integrated with API's and SMS marketing.

Overall we are very satisfied with the service of Klaviyo.

SHE STREET
Australia
Over 2 years using the app
June 6, 2024

Great tool, excellent customer support. A lot of technical things to learn before you can effectively use it for the best results. But it seems there is a solution to almost every issue that occurs. Email deliverability is especially tricky, but there a many great tools provided by Klaviyo.

Wheat.eu
Denmark
About 5 years using the app
Klaviyo replied June 11, 2024

Thank you so much for your honest review. If there is anything we can do, don't hesitate to reach out to one of our product experts. Thank you for being such a loyal customer.

June 3, 2024

This is the best email marketing system hands down. The great integration with Shopify is the icing on the cake. Not only is the tech superior but their support team is SIMPLY THE BEST! I can always reach them, ask questions and get resources. Email marketing is a beast but Klavyio makes it easy to get started and all the support you need to realized success.

Madpax
United States
9 months using the app
May 22, 2024

This app has helped us generating crazy amount of sales! It takes a while to learn and apply. However, once you master it, it's a powerful app.

S for Sparkle
United States
Over 3 years using the app
June 12, 2024

Hands down the best email marketing platform out there. We have seen a big uptick in our revenue from using Klaviyo. From the robust functionality and integrations to the customer support, this app is the best in class.

Al Shams Abayas
United States
Over 3 years using the app
May 20, 2024

Seamless integration with Shopify, and amazing customer service make Klaviyo a no brainer for any business.
My flows and email campaigns consistently help me increase sales and my AOV.
Very happy with Klaviyo!

Joie Designs
Canada
Over 2 years using the app
June 10, 2024

Simply the best option when it comes to email marketing. Always evolving and improving the user experience.

Endor Technologies
Spain
Over 3 years using the app
June 8, 2024

Integrates seamlessly with my Shopify store. I love the flows, it lets me build trust with my audience on autopilot. Plus they have lots of training and resources to make the most of my email list.

Harmony Goddess
United States
About 2 years using the app
Klaviyo replied June 11, 2024

Thank you for the 5-star review. Our help center articles are super detailed, we also have courses and online webinars. We are here whenever you need any assistance.

June 4, 2024

This app has been amazing - the way everything is so customisable and you can do so much with your existing subscribers list is so helpful. The online support is amazing and so fast with getting on the online chat to assist. The forums are also helpful along with the step by step guides. Cannot recommend this app more!

Roses Florist
New Zealand
About 1 year using the app