Reviews (3,025)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, describing it as an effective sales channel. It offers personalized email flows, easy template customization, and advanced segmentation that integrate seamlessly with Shopify. The platform is user-friendly with responsive customer support and robust analytics tools that help refine marketing strategies. Some merchants noted challenges with setup and migration.

September 16, 2024

I've used Klaviyo for years now and while it can be more expensive, it is such a robust email provider. I recommend it if you're growing a list and a business!

Twyla Dill
United States
Over 5 years using the app
November 20, 2024

Klaviyo partners very well with Shopify and helps us retain and market to our customers.

Quality Home Furniture
United States
Almost 4 years using the app
October 3, 2024

A lot to learn but our systems have definitely improved since using Klaviyo.
The help and tutorials and live webinars are so good. I always get the answer i need! Love it

Crockers Paint & Wallpaper
Australia
Almost 2 years using the app
November 16, 2024

Easy to use. My only comment is it would be nice if you could update a campaign after you have scheduled it. Otherwise, I enjoy using the app.

Sally's Blooming Bags
United States
6 months using the app
October 23, 2024

Tracy N was super helpful & solved our issue with our flows right away!

DUX BUX
United States
About 5 years using the app
October 15, 2024

Great integration with our Shopify store and allows us to communicate effectively with our database on a regular basis.

THE GAME
Australia
Over 3 years using the app
September 12, 2024

Klaviyo has been an excellent tool for our email marketing needs.The support team is quick and incredibly helpful whenever we have questions or run into issues.

Nutra Organics
Australia
Almost 5 years using the app
November 12, 2024

good customer support as always - just chatted to danielle M who resolved my issue very quickly

Miller Harris
United Kingdom
Almost 3 years using the app
November 4, 2024

Incredible app has helped us improve revenue through email marketing.

Mille Collines
Spain
Over 2 years using the app
August 29, 2024

I've been using the free mode for about a year and have seen many data flow results. It expanded the reach of my email advertising. The automated processes were particularly challenging to set up at first, but once I got familiar with them, they really helped in categorizing and identifying customer segments. I'll continue using it. Thank you!

ZopaFlame Fireplaces
Canada
Over 1 year using the app