Reviews (2,938)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.
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Exceptional product, with exceptional support and customer service!
Everything is so easy to use and very understandable.
Es una herramienta muy útil. La asistencia a cliente es rápida aunque es a través de email, hay que esperar que te envíen la respuesta sobre la solución a cualquier duda, sugerencia a problema existente mediante email. Me encuentro a los inicios de la integración y hasta el momento todas las dificultades que he encontrado en el camino, las he ido solucionando con el equipo de Klaviyo. Recomendada!
Nos alegra saber que has encontrado útil nuestra APP y que el equipo de Klaviyo ha podido ayudarte a resolver tus dudas. Si en algún momento necesitas más asistencia, estamos aquí para apoyarte en cada paso de la integración.
Worth every penny. Klaviyo is extremely user-friendly. Attributed revenue continues to climb with each new campaign I send through Klaviyo and we've significantly grown our email audience since signing onto the platform. Don't hesitate!
We love reading reviews like these! We are very happy with your success.
I've been using Klaviyo with my shopify store for the last 18 months. I LOVE it.
I'm not that confident with technology but I have found their resource page super helpful and any time I have had a question (there have been a lot!) the team have always been quick to help me, they have even checked the set up of things for me.
I would HIGHLY recomend this to anyone who has a shopify store.
Great app. Does everything needed and MORE that we have yet to learn about!
If I could rate them a 0 I would. The process began great, i followed the steps to set up Klaviyo, and in the process accidentally selected to add the shipping banner at the top of my website. Once I was in the app I tried to remove the banner with no luck. I looked through all the settings, but as a first timer who's never used this app I had no idea what I was doing. I tried to contact customer service with no luck. There is no live chat with help and NO ONE answers the phone. I combed through the website and found nothing about sales banners or how to remove the one added. So I unintegrated the store, and it removed everything EXCEPT the shipping banner. The app is unintegrated and uninstalled and I am STUCK with a shipping banner for free shipping that I NEVER wanted in the first place. Called customer service 8 times and no one answered, the call hung up on me every time. I now have to go hire a coder to remove the banner. I am super unhappy. I run a business, and my client now has a delay on their website. Absolutely Unacceptable.
Klaviyo is the easiest app to use for marketing campaigns and for tracking email marketing.
Set up was super easy. Design was even easier. Very pleased.
If you need any level of customer support, I'd recommend avoiding this platform. When the app works, it's good. However, I had a problem with their Flows - some of the conditional filters weren't behaving as expected - and opened a support ticket on 4/11/24. Today is 6/14/24 and all I have is repeated emails from their support teams after I ask them for updates saying "engineering is still working on it". Absolutely terrible support and there's no way to speak to anyone about the issue beyond chat and email.