Reviews (3,224)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

October 28, 2024

nice

PETERHANUN
Hong Kong SAR
5 days using the app
August 25, 2024

Completely unreliable software. Sometimes a campaign sends, sometimes it doesn't. Often have to keep repeating setup until it decides to send.

mindplusbeauty.com
United States
Over 2 years using the app
Edited June 28, 2024

Listen folks. This one is the best. It may not have the best ratings, but that is because they are not actively trying to get them. But, it's the best email software there is, so just get this one. Starting at free then $20 per month I don't know how it got its expensive reputation. I get a 40-100x roas every month using klaviyo

Major Golf Direct
United Kingdom
Almost 2 years using the app
February 6, 2025

Bin sehr zufrieden mit der Handhabung und es gibt gute Vorlagen.

Vinel Clothing
Germany
15 days using the app
Klaviyo replied February 10, 2025

Vielen Dank für die 5-Sterne-Bewertung!

May 14, 2024

Been using Klaviyo for 4 years now, it has grown and evolved and keeps getting better. Best marketing $$$ we have ever spent.

Customer support is good, flows and automations will make you money.

Thanks
Ron

The Buffalo Wool Co. - Herd Wear Retail Store
United States
About 4 years using the app
August 16, 2024

User friendly and easy setup. Received guidance with a devoted team member has allowed for a seamless integration. Highly recommended.

LaviLash Wholesale
Australia
2 months using the app
August 15, 2024

Klaviyo is a robust email marketing platform tailored for eCommerce businesses. It excels in delivering personalized email campaigns, thanks to its deep integration with eCommerce platforms like Shopify and WooCommerce.

Pawfills
United States
3 months using the app
September 20, 2024

perfect customer servuce and fast

Divine Elegance
Norway
About 2 months using the app
Klaviyo replied September 25, 2024

Thank you for your review, our customer support is the best.

May 15, 2024

The best email platform on the planet for any Shopify store.

Easy to use
Extremely robust
Constantly improving
Amazing CSM support
Amazing Help support

Just all around the best platform for Email & SMS.

Donna Bella Hair
United States
Over 5 years using the app
August 1, 2024

great service and very easy to use for email needs

LionHeart Supplements
United Kingdom
Over 7 years using the app
Klaviyo replied August 5, 2024

Our tech support is top notch.