Reviews (3,255)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

June 10, 2024

I have been using Klaviyo for about 2 years now and I can't express how much I have enjoyed using their platform. It's a super powerful tool that lets you customize your customer's journey and they have everything you could possibly need. There are so many automations you can build and their customer service is a 10/10, I love their chat support feature.

Venture Heat
United States
Almost 3 years using the app
August 27, 2024

Been doing e-comm for over a year now, this is still a pillar in my sales funnel

LT3
United States
9 months using the app
June 4, 2024

Great platform to use, super simple and incredible customer service ready to help out whenever you need it. Elizabeth W answered all my questions incredibly quickly and with lots of helpful tips and links to articles to learn more.

Mous UK
United Kingdom
About 6 years using the app
February 19, 2025

Sehr zu empfehlen....

Tiroler Bauernstandl
Germany
About 1 month using the app
Klaviyo replied February 21, 2025

Thank you for the 5 stars! ⭐

September 16, 2024

It's a great app and email system. We love it so much.

Little JC
Australia
3 months using the app
April 9, 2024

So easy to use with powerful flows built in to get you up and running quickly. Worth all your investment to learn and apply this sharp tool to your marketing schedule. We continue to see market gains monthly by using Klaviyo. It is a critical part of our email marketing.

Weeks Honey Farm
United States
Over 3 years using the app
May 24, 2024

I love Klaviyo, so simple and so intuitive. With a little practice it is set up in no time. Once you have your templates, each week is easy to just produce your content and send to your hearts content. We've seen a much needed up turn in sales. The cost is around about 10% of the turnover each month so we are more than happy with that return. It keeps us fresh in our customers minds and ensures just that little bit of loyalty when the time comes.

Barefoot Junkie
United Kingdom
About 2 years using the app
November 6, 2024

This is such a user friendly app! I love it!!!

gissparkle
United States
About 1 hour using the app
September 12, 2024

easy, fast, they are the best. 8 years in.

Maroon Bell Outdoor®
United States
Almost 5 years using the app
May 15, 2024

light years ahead of my previous CRM system. Klaviyo makes building newsletters and segmenting my subscriber base really easy. I've automated many flows on my own. I'm not a techie and everything is easy! It is also an easy integration with Shopify.

TanyaHeathUS
United States
About 3 years using the app