Reviews (2,983)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

June 6, 2024

The support I received from Miranda was wonderful! She went above and beyond in providing both education on site setup and also helping me find workarounds to get the outcome I was looking for. Would highly recommend reaching out to support with any questions!

Olive & Piper
Canada
About 5 years using the app
Klaviyo replied June 11, 2024

Thank you for being such a loyal customer. We will make sure Miranda sees this glowing review.

June 10, 2024

I have been using Klaviyo for about 2 years now and I can't express how much I have enjoyed using their platform. It's a super powerful tool that lets you customize your customer's journey and they have everything you could possibly need. There are so many automations you can build and their customer service is a 10/10, I love their chat support feature.

Venture Heat
United States
Almost 3 years using the app
July 13, 2024

Sensacional. Permite você crescer começando com um bom plano gratuito.

Skindew Cosmetics
Brazil
8 days using the app
June 30, 2024

Just starting with this app but so far customer service has been Awesome. Thanks for your help. Connie

My Darlin Dolls
United States
About 2 months using the app
Edited July 11, 2024

very good and integrates with most software.

Union 22
United Kingdom
Over 4 years using the app
Klaviyo replied June 11, 2024

Thank you so much for the 5-star review

June 12, 2024

I recently had the pleasure of interacting with Klaviyo's support team, and I must say their service is exceptional. The team was incredibly responsive, knowledgeable, and patient in addressing our issues. Their clear guidance and prompt follow-ups ensured we resolved the problems quickly. Klaviyo's support team truly goes above and beyond to assist their customers. Highly recommend!

zoey.dk
Denmark
Over 2 years using the app
June 4, 2024

Great platform to use, super simple and incredible customer service ready to help out whenever you need it. Elizabeth W answered all my questions incredibly quickly and with lots of helpful tips and links to articles to learn more.

Mous UK
United Kingdom
About 6 years using the app
June 24, 2024

Easy to use, all that you need to get started on the free plan.

Artisan Souq
United Arab Emirates
4 months using the app
July 3, 2024

Klaviyo is a very powerful and useful tool ! I highly recommend it !

COURANT
France
About 1 month using the app
June 6, 2024

Love it

Just Shear
Australia
Almost 5 years using the app
Klaviyo replied June 11, 2024

Thank you for the 5-star review.