Reviews (2,934)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

May 15, 2024

Tom was excellent helping me with two issues today. He spent well over an hour troubleshooting some issues I had with integrations. He was very patient with me and was able to walk me through the steps in detail. Amazing service all around. Very prompt and clear.

Bened Life
United States
Almost 3 years using the app
June 5, 2024

I highly recommend this app for your business site!

SOAPLUX BY DEODRIA
United States
Over 3 years using the app
Klaviyo replied June 11, 2024

Thank you for the review.

October 29, 2024

Completa ed efficace.

seuniQue
Italy
Over 2 years using the app
May 22, 2024

Helped me go from zero to one with low pricing and no feature blocks. Now I'm scaling the functionality is fantastic and pricing matches my growth

Customer support team have always been first class helping to check my flows when new to the tool

get dopa
United Kingdom
About 1 year using the app
June 7, 2024

its just perfect. Love it!! perfect tool

Wild Heart Free Soul
Germany
Over 2 years using the app
Klaviyo replied June 11, 2024

Thank you for the amazing review.

July 25, 2024

This App is very helpful

KME means the very best
Canada
About 2 months using the app
May 31, 2024

Klaviyo has really made email marketing with our Shopify store so easy!

TLC Direct
United States
10 months using the app
May 23, 2024

Pretty crazy price increases on lifelong customers; we've been a customer since we ever started our business and Klaviyo has unfortunately become the only app in our stack that constantly increases their prices while adding 0 new features/functionality. it's good until you get up to ~50,000 or so profiles, then you should look to switch off of them.

Rejuvia
United States
Almost 4 years using the app
May 23, 2024

Klaviyo has been an absolute game changer for us. The interface is great to use and the conversions far exceed our previous email program. The Klaviyo support team is also extremely quick and helpful!

SLATE SWIM
United States
Over 2 years using the app
June 29, 2024

Easy to use, lots of great options!!!

TOP UNDERWEAR
United States
About 1 month using the app