Reviews (3,134)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

May 23, 2024

Klaviyo is a great CRM with lots of features to help your business grow steadily while keeping track of all your KPIs. I wish I had known about it right from the beginning of my business. I also really appreciate that they keep it free while you're learning to use it - huge help to a small business.

Eco Shark
Canada
About 1 year using the app
June 24, 2024

Easy migration with a lot of support. We can do so much more with our integration in shopify than what we could do with Constant contact or mailchimp.

Bridges Canada
Canada
10 months using the app
August 17, 2024

What kind of junk software, if you want to upgrade your plan, you can't upgrade it.

美肤套装坊
China
3 months using the app
June 6, 2024

The support I received from Miranda was wonderful! She went above and beyond in providing both education on site setup and also helping me find workarounds to get the outcome I was looking for. Would highly recommend reaching out to support with any questions!

Olive & Piper
Canada
About 5 years using the app
Klaviyo replied June 11, 2024

Thank you for being such a loyal customer. We will make sure Miranda sees this glowing review.

June 10, 2024

Simply the best option when it comes to email marketing. Always evolving and improving the user experience.

Endor Technologies
Spain
Over 3 years using the app
July 10, 2024

It's made a huge impact on our sales and traffic to our site.

Willow Boutique
United States
Over 1 year using the app
Klaviyo replied July 12, 2024

We love to hear this!

August 21, 2024

I would recommend Klaviyo

Nobles Store
United States
8 months using the app
June 14, 2024

Klaviyo is a super easy email marketing platform that links seamlessly with Shopify. Very happy with the professional layout.

Trudy Rice Collection
Australia
Almost 2 years using the app
August 29, 2024

Amazing Customer Support

Anna Price Art Co.
Australia
About 1 month using the app
June 8, 2024

Integrates seamlessly with my Shopify store. I love the flows, it lets me build trust with my audience on autopilot. Plus they have lots of training and resources to make the most of my email list.

Harmony Goddess
United States
About 2 years using the app
Klaviyo replied June 11, 2024

Thank you for the 5-star review. Our help center articles are super detailed, we also have courses and online webinars. We are here whenever you need any assistance.