Reviews (2,938)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

May 31, 2024

Klaviyo has really made email marketing with our Shopify store so easy!

TLC Direct
United States
10 months using the app
May 23, 2024

Klaviyo has been an absolute game changer for us. The interface is great to use and the conversions far exceed our previous email program. The Klaviyo support team is also extremely quick and helpful!

SLATE SWIM
United States
Over 2 years using the app
June 29, 2024

Easy to use, lots of great options!!!

TOP UNDERWEAR
United States
About 1 month using the app
June 1, 2024

It's fantastic. I've used others like Infusionsoft/Keap, MailChimp, ActiveCampaign, and others -- Klaviyo is definitely the best I have used when it comes to e-commerce.

Fur Baby Fun
United States
About 1 year using the app
September 6, 2024

Too many moving parts. Not user friendly for me.

Hard Roc Prime
United States
1 day using the app
Klaviyo replied September 9, 2024

Thank you for your review. We understand that some features may feel complex, and we’re constantly working to improve the user experience. If there’s anything specific our support team can assist you with or if you have suggestions for improvements, please don’t hesitate to reach out. We’d love to help!

October 27, 2024

Bästa appen

HemSyd
Sweden
Almost 2 years using the app
June 11, 2024

Klaviyo is the cornerstone of our marketing practices and their support is exceptional!

Bow Wow Labs
United States
Over 3 years using the app
October 9, 2024

harika bir uygulama

KidZee
Türkiye
Over 2 years using the app
June 14, 2024

The only relevant email marketing service.

The Regenaissance
United States
About 1 year using the app
June 9, 2024

Shopify has been a big help with operating my business. I would definitely recommend.

Sweetie Shoppers
United States
2 months using the app
Klaviyo replied June 11, 2024

Thank you so much for the 5-star review.