Reviews (3,245)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

May 27, 2024

Easy to set up campaigns and email lists with Klaviyo. We love to see who opens and responds to our emails. It's definitely helped us grow our business and manage our sales. User friendly app with great customer support.

LeSiloBleu
United States
Over 1 year using the app
May 23, 2024

Klaviyo is a great CRM with lots of features to help your business grow steadily while keeping track of all your KPIs. I wish I had known about it right from the beginning of my business. I also really appreciate that they keep it free while you're learning to use it - huge help to a small business.

Eco Shark
Canada
About 1 year using the app
September 17, 2024

Julia J was a great help and responded quickly and helped solve my issues

Chilworth Manor Vineyard
United Kingdom
About 1 month using the app
August 3, 2024

easy to use emailing platform and it is very intuitive

Hotdiggidydog Canada Apparel and Accessories
Canada
Almost 2 years using the app
Klaviyo replied August 5, 2024

We would agree!

May 26, 2024

It's a great app, but it has learning curve. If you have some time and patience, you can learn to use this app to benefit you and your business. It will take some time, but it can help you build your business.

D'Scent Essentials
United States
About 3 years using the app
Klaviyo replied May 28, 2024

Thank you so much for your review D'Scent Essentials. We appreciate you taking the time to learn the product and we are very happy you are enjoying it. If you ever get stuck on anything, you know how to reach us, as well as going to https://community.klaviyo.com/ or our https://help.klaviyo.com/hc/en-us articles.

September 15, 2024

la primera vez que la uso,me oarece facil de instalar todo para la pagina

Uniqueness by D
United States
4 months using the app
October 29, 2024

great service and great app

Rare Inc.
United States
4 days using the app
February 6, 2025

Bin sehr zufrieden mit der Handhabung und es gibt gute Vorlagen.

Vinel Clothing
Germany
15 days using the app
Klaviyo replied February 10, 2025

Vielen Dank für die 5-Sterne-Bewertung!

July 4, 2024

Klaviyo is great! Black Diamonds New York get's so much from our partnership with Klaviyo. Thank you Klaviyo from the entire team here at Black Diamonds New York.

p.s. If you need a beautiful, hand crafted engagement ring, subscribe to our emails sent with Klaviyo!

Black Diamonds New York
United States
Over 2 years using the app
Edited June 28, 2024

Listen folks. This one is the best. It may not have the best ratings, but that is because they are not actively trying to get them. But, it's the best email software there is, so just get this one. Starting at free then $20 per month I don't know how it got its expensive reputation. I get a 40-100x roas every month using klaviyo

Major Golf Direct
United Kingdom
Almost 2 years using the app