Reviews (2,934)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

June 1, 2024

It's fantastic. I've used others like Infusionsoft/Keap, MailChimp, ActiveCampaign, and others -- Klaviyo is definitely the best I have used when it comes to e-commerce.

Fur Baby Fun
United States
About 1 year using the app
June 20, 2024

Great Customer Service that helps with what you are trying to create!

Samsons Haircare
United States
About 1 month using the app
June 11, 2024

Klaviyo is the cornerstone of our marketing practices and their support is exceptional!

Bow Wow Labs
United States
Over 3 years using the app
June 14, 2024

The only relevant email marketing service.

The Regenaissance
United States
About 1 year using the app
June 9, 2024

Shopify has been a big help with operating my business. I would definitely recommend.

Sweetie Shoppers
United States
2 months using the app
Klaviyo replied June 11, 2024

Thank you so much for the 5-star review.

May 18, 2024

I've tried a few different email / sms / review aps and while they were good, Klaviyo is the best all-in one tool I've found so far. The automated email and segmenting options make it so easy to communicate the right messages to the right customers.

leehouse.co
United States
3 months using the app
September 6, 2024

Too many moving parts. Not user friendly for me.

Hard Roc Prime
United States
1 day using the app
Klaviyo replied September 9, 2024

Thank you for your review. We understand that some features may feel complex, and we’re constantly working to improve the user experience. If there’s anything specific our support team can assist you with or if you have suggestions for improvements, please don’t hesitate to reach out. We’d love to help!

May 23, 2024

Deb is the best and supportive servicer, help me survive ,always offer solutions based on loom at fist time, and every single step is effective!!! If you are shopify users, please they are professional problem solver! Build your business with them

Wearable Healer
United States
2 months using the app
May 22, 2024

We started using Klaviyo just over a month, and we can already see sales increasing due to various flows that we set up. The onboarding was extremely easy as the Klaviyo staff was very knowledge and helpful. The zoom meeting went very smooth and we are seeing about 10% increase in sales. I can see further revenue streams by adding more types of marketing flows.
Money well spent!

K&S - Sydney
Australia
About 2 months using the app
July 16, 2024

Ótima opção pra quem quer fazer um e-mail marketing, já uso tem um tempo.

findibike
Brazil
About 1 year using the app