Reviews (2,934)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

July 5, 2024

great for everything I need.

Bess Travel Bag
United Kingdom
3 months using the app
May 23, 2024

Klaviyo is the best Email Marketing App I have experience. 30% increase in sales since I started 6-months ago.

Linda's Honey Gift Shop
United States
10 months using the app
May 16, 2024

I love Klaviyo as a tool. but a few things are a pain in the ass. in Switzerland we do have more than one language. or if you act globally you face the same problem once you add more languages to your shopify account. product feeds from shopify are only possible in one language. and that decreases our productivity greatly. furthermore there could be more explanation with property fields. especially with "Skipped" profiles in flows or campaigns. why are they skipped requires a lot of research to figure out. that could be done better.

the new interface since 2024 (text editing): you made it worse. you have to click like a hundred times to change text. that is really anoying. before you had that simple editor box (it was a little small but worked). way better.

lastly: I would highly appreciate if sms services would be available globally. I have so many ideas.

washo.ch
Switzerland
Over 1 year using the app
July 4, 2024

perfect for successful marketing

NATUVIX
Canada
About 2 months using the app
July 22, 2024

PRETTY AWESOME

TRU Bouji Fashion
United States
7 days using the app
April 9, 2024

So easy to use with powerful flows built in to get you up and running quickly. Worth all your investment to learn and apply this sharp tool to your marketing schedule. We continue to see market gains monthly by using Klaviyo. It is a critical part of our email marketing.

Weeks Honey Farm
United States
Over 3 years using the app
May 3, 2024

Every app has its flaws, but this integration rarely has one and has gone above and beyond most other apps. I'm very pleased with the metrics it brings over and communicates between the two platforms. And of course Klaviyo support is always top-notch the best of the best in my opinion. I look forward to seeing this integration develop!

Burley
United States
About 2 years using the app
May 10, 2024

It is so seamless to share info between Shopify & Klaviyo. It's hugely helpful for my email marketing to have Shopify customer information accessible in Klaviyo. The help team is also great when I've needed to troubleshoot something.

Queen Fayzel
United States
Almost 2 years using the app
July 14, 2024

Excellent!

Furr & Co.
United States
11 months using the app
July 28, 2024

Ellie was awesome in helping me navigate through installation challenges. Super prompt in helping me through the process.

Fit 'n' Fun Cat Wheel
Australia
About 3 hours using the app
Klaviyo replied August 5, 2024

Thank you so much for the review, and our support team is always here to help.