Reviews (2,416)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting e-commerce growth through personalized email campaigns and automated customer journeys. They appreciate its intuitive automation tools, robust email flows, and effective segmentation, along with seamless Shopify integration. The platform's user-friendly interface and comprehensive training resources are also noted. Additionally, the 24/7 chat support available with paid plans is praised for its efficiency and helpfulness.

April 23, 2025

Exellent

Alvora
Bulgaria
3 months using the app
Klaviyo replied April 25, 2025

Thank you for the 5 star review!

February 27, 2025

very satisified!

MaisonZifan
United States
3 months using the app
Klaviyo replied March 3, 2025

We love to hear that - thank you for your review!

April 9, 2025

bueno

Laboclub.cl
Chile
4 months using the app
Klaviyo replied April 11, 2025

Thank you so much!

January 22, 2025

by far the WORST app on Shopify!

Ocoee Botanicals
United States
Over 1 year using the app
Klaviyo replied January 24, 2025

Thank you for sharing your feedback, and we’re very sorry to hear that you've had a negative experience. We're committed to making sure you have the best possible experience ...

July 3, 2024

Much more user friendly than and cost effective than Hubspot for email.

Air Oasis
United States
9 months using the app
June 12, 2025

So easy to set up and use. Training on the academy is so helpful for newbies.

KILLSTAR - US Store
United States
Klaviyo replied June 13, 2025

Awesome to hear this! Thank you for the 5 stars!

September 8, 2024

Once you get your head around it all, it's all good - very easy for a beginner, thank you!

Frank n Al
Australia
About 1 month using the app
January 31, 2025

Great and accurate service

Vivienne Lamb
Canada
10 months using the app
Klaviyo replied February 3, 2025

Thank you for your support!

March 19, 2025

Muito bom gosto e eficiente.

Lojas Tolteca
Brazil
About 3 hours using the app
Klaviyo replied March 21, 2025

Ficamos contentes por ouvir isso! Obrigado pelas 5 estrelas!

October 10, 2024

the 24/7 chat support is amazing ! whatever you want to do, you'll be able to get support along the way

Uneven
Canada
6 months using the app