Reviews (3,257)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.
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Highly Recommend. I have seen other email marketing apps in use and have personal experience with them, and Klaviyo is definitely the best by far. Aweber, Mailchimp, and Constant Contact do not have all the great features and ease of use like Klaviyo does.
I've had a fantastic experience with Klaviyo for my email and SMS marketing needs. The platform is incredibly user-friendly, and the automation features have significantly boosted my marketing efficiency. I love the detailed analytics and the ability to personalize campaigns effortlessly. The customer support team is always responsive and helpful. I highly recommend Klaviyo to anyone looking to elevate their marketing strategy!
The support I received from Miranda was wonderful! She went above and beyond in providing both education on site setup and also helping me find workarounds to get the outcome I was looking for. Would highly recommend reaching out to support with any questions!
Thank you for being such a loyal customer. We will make sure Miranda sees this glowing review.
The BEST email marketing software there is. We've tried many a few years ago, from Mailchimp to MailerLite, but nothing compares to Klaviyo. They are SO advanced! It has all the functions that we need as an e-commerce brand, both technical and design-wise. We've used it for 2 years and will keep using it forever!
great service and great app
SHE STREET has absolutely loved using Klaviyo, our revenue has increased by 338% in the last 2 years and we have reached more customers than ever.
The automation flows are perfectly set up which convert into sales and nurture our loyal customers, integrated with API's and SMS marketing.
Overall we are very satisfied with the service of Klaviyo.
great service and very easy to use for email needs
Our tech support is top notch.
Hands down the best email marketing platform out there. We have seen a big uptick in our revenue from using Klaviyo. From the robust functionality and integrations to the customer support, this app is the best in class.
Email marketing is a must in any business!! Despite the "email is dead" moniker. Klaviyo's capabilities and functionality is top notch. They also have 5-star support, which I love. First, I always leave the support conversations with solutions. They go above and beyond with screenshots and/or recordings to ensure I understand what I'm asking about. They're super pleasant and effective. Couldn't recommend enough.
Thank you for your amazing review. We will make sure our support team hears this.
Completely unreliable software. Sometimes a campaign sends, sometimes it doesn't. Often have to keep repeating setup until it decides to send.