Reviews (3,224)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

August 15, 2024

This may be the most intuitive app I've ever used

NotBadPrettyGood
United States
4 months using the app
July 2, 2024

Epic shit - single handily gets us 30% revenue increase every campaign we sent

T H E D A T E R Y
United Kingdom
Over 3 years using the app
May 22, 2024

The software has helped my business grow. It seamlessly integrates with my recommence store, which helps save time and headaches. There is nothing out in the market that compares.

Rachel K Stone
United States
About 1 year using the app
June 6, 2024

I left Klaviyo after a month or so about a year ago for no reason other than I already had a bunch of subscribers with another service. But I recently smartened up and went back to Klaviyo. The support alone blows most away, but the entire system is so powerful. I now realize it's foolish running a business through Shopify without it.

Gregory Payette
United States
9 months using the app
Klaviyo replied June 11, 2024

Welcome back! and thank you so much for this amazing review. If you need any assistance you know how to contact us.

May 20, 2024

Great app. Does everything needed and MORE that we have yet to learn about!

COLEHERBALS
United States
Almost 4 years using the app
December 9, 2024

Global Latin Group Spa
Chile
22 days using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

June 7, 2024

I've enjoyed using Klaviyo. I have seen growth in our sales using it. They also do weekly classes about using their platform which has been very helpful.

Insatiable Turtles
United States
About 1 year using the app
Klaviyo replied June 11, 2024

Thank you so much for the 5-star review. We are very happy to hear you are enjoying the weekly webinars and academy.

June 16, 2024

We've been using Klaviyo for some time, and the customer support we received has been excellent. Thank you!

Cana Capri
United States
About 4 years using the app
June 1, 2024

With Klaviyo, I get the job done! It's very intuitive and provides a lot of helpful information. Integration with Shopify has been excellent.

Intertwined: Handmade for Good
United States
Over 1 year using the app
May 21, 2024

Klaviyo is an excellent and indispensable piece of marketing software. It's so powerful and flexible. It falls down ever so slightly on very very fringe use cases but in 99% of instances, it has EVERYTHING you need.
Better yet, the customer support is world class, with experts in the software endeavoring to find you a suitable solution - they really do care.
We're confident on our growth thanks to klaviyo supporting us so well.
Give it a try, you won't be disappointed!

MYNEXTBIKE
United Kingdom
Over 1 year using the app