Reviews (2,983)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

May 26, 2024

It's a great app, but it has learning curve. If you have some time and patience, you can learn to use this app to benefit you and your business. It will take some time, but it can help you build your business.

D'Scent Essentials
United States
About 3 years using the app
Klaviyo replied May 28, 2024

Thank you so much for your review D'Scent Essentials. We appreciate you taking the time to learn the product and we are very happy you are enjoying it. If you ever get stuck on anything, you know how to reach us, as well as going to https://community.klaviyo.com/ or our https://help.klaviyo.com/hc/en-us articles.

June 7, 2024

Increased my sales!

Vestes Novas
United States
9 months using the app
Klaviyo replied June 11, 2024

That's what we love to hear.

June 12, 2024

Nice app !

Belucci
Netherlands
4 months using the app
June 4, 2024

This app has been amazing - the way everything is so customisable and you can do so much with your existing subscribers list is so helpful. The online support is amazing and so fast with getting on the online chat to assist. The forums are also helpful along with the step by step guides. Cannot recommend this app more!

Roses Florist
New Zealand
About 1 year using the app
May 30, 2024

I love how well Klaviyo integrates with Shopify and that my shoppers get a seamless experience.

Sunni Dineen Handcrafted Design
United States
Almost 2 years using the app
May 26, 2024

Its asset person must have, it builds long term with the audience

Rejuvences
United Arab Emirates
Over 3 years using the app
Klaviyo replied May 28, 2024

We agree, if you use Shopify, Klaviyo is a must have!

May 28, 2024

Such an easy to use platform that integrates oh-so-nicely with Shopify and the SMS has been a super easy add-on for us.

Wild Hand
United States
Over 2 years using the app
June 16, 2024

Excellent tools

Golf Sim Depot
United States
2 months using the app
June 4, 2024

Highly Recommend. I have seen other email marketing apps in use and have personal experience with them, and Klaviyo is definitely the best by far. Aweber, Mailchimp, and Constant Contact do not have all the great features and ease of use like Klaviyo does.

Chew Chief
United States
11 months using the app
July 5, 2024

Very helpful customer service

Pinx Nails
Australia
4 days using the app