Reviews (3,258)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

May 22, 2024

This app has helped us generating crazy amount of sales! It takes a while to learn and apply. However, once you master it, it's a powerful app.

S for Sparkle
United States
Over 3 years using the app
July 22, 2024

Perfect infrastructure for marketing automation, improving conversion rate and maintaining customer loyalty. It is highly recommended!

Vertica-labs
Israel
Over 3 years using the app
June 3, 2024

This is the best email marketing system hands down. The great integration with Shopify is the icing on the cake. Not only is the tech superior but their support team is SIMPLY THE BEST! I can always reach them, ask questions and get resources. Email marketing is a beast but Klavyio makes it easy to get started and all the support you need to realized success.

Madpax
United States
9 months using the app
August 18, 2024

So simple and easy to use, once set up it does all the work for you. I have recovered so many abandoned carts it pays for itself.

Fernleigh Avenue
Australia
About 1 month using the app
August 21, 2024

Alyssa D was so very helpful and polite. She provided the answer to my questions quickly and accurately. I love chat support. It's quick and easy and doesn't tie me to a phone. I'm loving Klaviyo!

The Celebration Co.
United States
10 months using the app
August 16, 2024

User friendly and easy setup. Received guidance with a devoted team member has allowed for a seamless integration. Highly recommended.

LaviLash Wholesale
Australia
2 months using the app
August 15, 2024

Klaviyo is a robust email marketing platform tailored for eCommerce businesses. It excels in delivering personalized email campaigns, thanks to its deep integration with eCommerce platforms like Shopify and WooCommerce.

Pawfills
United States
3 months using the app
October 28, 2024

nice

PETERHANUN
Hong Kong SAR
5 days using the app
July 10, 2024

The best email ESP I've used over the past 8 years in this industry. The offering creates ease, and a strong ROI. But the support is also fast and satisfactory.

Briogeo Hair Care
United States
Over 6 years using the app
Klaviyo replied July 12, 2024

Thank you so much for the 5-star review.. and thank you for being such a loyal customer.

May 20, 2024

Seamless integration with Shopify, and amazing customer service make Klaviyo a no brainer for any business.
My flows and email campaigns consistently help me increase sales and my AOV.
Very happy with Klaviyo!

Joie Designs
Canada
Over 2 years using the app